At a Glance
- Tasks: Lead vibrant food and beverage operations at a historic events venue.
- Company: Join a prestigious venue committed to guest experience and team development.
- Benefits: Enjoy employee discounts, sick pay, pension scheme, and more.
- Other info: Be part of an inclusive team that values diversity and career progression.
- Why this job: Elevate guest experiences while developing your leadership skills in a dynamic environment.
- Qualifications: Experience in food and beverage management and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Job Type: Full Time - 40 hours per week
Are you a passionate leader ready to elevate the guest experience at a prestigious events venue? We are looking for a dynamic Food & Beverage Manager to oversee our vibrant operations from the Pavilion Tearooms to our lakeside kiosk.
Pavilion Gardens is an historical visitor attraction venue, as Food & Beverage Manager you will be responsible for the following areas:
- Tea Rooms
- Pavilion Kitchen
- Ice Cream Parlour
- Coffee Van
- Kiosk
- Various Bars and pop up outlets
Primary Objectives for the Food & Beverage Manager Position will be:
- To supervise the day to day operations of all food and beverage outlets in order to maximise profitability in line with the company business plan.
- To maximise the secondary spend opportunities where possible, maximising the potential of each outlet with good visual merchandising and sufficient stock to retail at the relevant outlet open at that time.
- To ensure the highest possible standards of Health & Safety and legislative compliance.
- To coordinate and oversee each outlet and provide appropriate supervisory & direction, support, guidance and motivation and empower staff to ensure exemplary levels of customer care are delivered consistently at all times.
- As part of the Site Management leadership team, the successful candidate will be embedded into the operational and Duty Manager rotas, as and when required, to ensure a consistent/seamless service.
- Deliver a programme of ongoing staff training and development to facilitate career progression and succession planning within the department, through the use of PDPs and individualised programmes.
- Work with external Companies and third party operators, to develop a programme of onsite corporate F&B formal dining events.
- Compile a customer service programme to be rolled out to all F&B teams, focusing on embedding upsell techniques, guidance on generating incremental revenue and improved visitor engagement and experience.
- Work towards the 'Onsite Competent Person' Corporate qualification, with the associated responsibility for all site Health & Safety.
The Food & Beverage Manager will focus day to day on the following tasks:
- Ensure through the seasonality of the year there is a planned approach and appropriate number of outlets pop ups available to stimulate interest, demand and maximise all revenue.
- Structured weekly review of day to day operations and the performance of outlets take away pop ups with staff.
- To ensure all Health & Safety Food Hygiene HACCAP procedures and responsibilities are carried out at all times.
- Ensure an exemplary level of service is delivered to all customers at every interaction with a positive offer of upsell at every opportunity.
- Ensure pop ups are staffed in a cost effective manner along with careful control of stock via stock control system in relation to takeaways.
- To ensure all outlets consistently deliver an efficient and effective catering service at all times taking into account seasonality and the requirements of each customer.
- To assist the Contract Manager in providing appropriate staff training, for staff working within individual take away outlets.
- Along with enforcing completion of relevant training for all staff so that it is current during their active employment.
- Ensure that the current company financial regulations are adhered to including PDQ transactions, cash, ordering, shift reconciliations and invoice processing at all times.
- Ensure staff understand, observe and implement matters relating to licensing laws & ensure all catering outlets pop ups and take away areas receive regular cleaning duties as required, along with all areas meeting appropriate statutory compliance at all times.
- To undertake any regulatory requirements for all relevant pops ups in terms of planned maintenance.
- Along with the responsibility for the Supervision of catering staff.
- To assist when necessary with any other outlets if demand and business needs require support.
- Cover HODS shifts for sickness and annual leave when required.
- Where applicable a DBS may be required.
- To undertake any other duties as may be required by the Contract Manager to ensure that the business objectives of the contract are achieved.
We want you to enjoy coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind, from an employee discount portal, company sick pay, pension scheme and much more.
We are proud to be equal opportunity employers that are committed to inclusion and diversity. If you like what you see, why not start your application today? We suggest that you do so at the earliest opportunity to avoid disappointment.
Food & Beverage Manager (Maternity Cover) - Pavilion Gardens - Buxton, Derbyshire employer: Parkwood Leisure Ltd
Join us at Pavilion Gardens, a historic venue in Buxton, where we prioritise employee well-being and professional growth. As a Food & Beverage Manager, you'll thrive in a supportive work culture that values diversity and inclusion, with access to comprehensive benefits including a pension scheme and employee discounts. We are committed to your development through ongoing training opportunities, ensuring you feel valued and empowered in your role.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Manager (Maternity Cover) - Pavilion Gardens - Buxton, Derbyshire
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Parkwood Leisure Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Parkwood Leisure Ltd
Don't be shy about reaching out to Parkwood Leisure Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food & Beverage Manager (Maternity Cover) - Pavilion Gardens - Buxton, Derbyshire
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Parkwood Leisure Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Parkwood Leisure Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
