Trainee Duty Manager | Hengrove Leisure Centre
Permanent , full time
Salary£27,331.92
JOB DESCRIPTION
The Trainee Duty Manager position is a key position in the Company. Carrying out continuous customer and staff relations services, the position provides the postholder with a genuinely rewarding experience and provides a springboard to a leisure management career in one of the most attractive and fast growing leisure management companies.
Primary objectives for the Trainee Duty Manager will be:
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To ensure the highest possible standards of Health and Safety and customer care within the Centre.
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To develop and promote an exciting, innovative leisure programme in order to increase the usage and profitability of the Centre.
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To assume shift management responsibility for the centre to maximise the total performance of the centre and maintain the highest standards of customer care.
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To work closely with a current Duty Manager, gaining valuable experience and knowledge.
The Trainee Duty Manager will focus day to day on the following tasks:
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To ensure the provision of a clean, high quality facility and exciting and innovative Leisure Centre programmes.
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To act as a member of the Leisure Centre Management Team on a shift rota system, during opening hours of the Centre.
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To ensure all Health and Safety procedures and responsibilities are carried out at all times.
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To deputise for the Centre Manager as requested.
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To assist the Contract Manager/Centre Manager/Duty Managers in providing appropriate staff training and development.
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To ensure that the objectives of the contract are achieved and the appropriate financial systems and procedures are implemented.
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To be responsible for the provision of teaching and coaching courses for all areas of the operation, including recruitment and maintenance of a register of qualified coaches.
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To identify and assess the feasibility of new activities which the Centre could provide.
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To ensure all staff are kept informed of the Centre's activities and special events.
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To achieve maximum levels of participation in all courses and activities. Monitoring cost effectiveness and highlighting and rectifying areas of low performance.
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To produce performance records, statistics, targets and reports for programming and associated activities.
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To assist in the marketing and publicity of all activities and events and develop distribution networks for promotional materials and merchandising of products.
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To ensure sufficient staff are available for the safe, high quality functioning of the Centre.
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To assist in the management of the Leisure Centre's quality assurance systems and procedures.
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To coach and teach as required and generally assist with the running of events.
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To act as a main key holder for the Centre and be responsible for opening and closing of the building and emergency call-outs.
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To undertake any regulatory requirements.
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To be responsible and accountable for cash handling as required.
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To undertake any other duties as may be required by the Contract Manager to ensure that the business objectives of the contract are achieved.
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Trainee Duty Manager employer: Parkwood Leisure Limited
Parkwood Leisure Limited is an excellent employer that values its employees by offering a flexible hybrid working environment in Droitwich, promoting a healthy work-life balance. With a strong focus on professional development, employees have access to growth opportunities and training, particularly for those pursuing AAT qualifications. The supportive finance team fosters a collaborative culture where communication and meticulous attention to detail are highly regarded, making it a rewarding place to build a career.
