At a Glance
- Tasks: Welcome visitors and ensure a smooth reception experience at our leisure centre.
- Company: Totnes Leisure Centre, a vibrant community hub in Devon.
- Benefits: Free gym membership, employee discounts, sick pay, and pension scheme.
- Other info: Join a diverse team and enjoy a supportive work environment.
- Why this job: Be the friendly face of our centre and make a positive impact on visitors.
- Qualifications: Basic computer skills and a passion for customer service.
The predicted salary is between 12.71 - 12.71 £ per hour.
- Receptionist - Totnes, Devon
- Totnes Leisure Centre | Permanent | 12hrs Part time
- Salary up to £12.71 per hour
The first impression our members and visitors have of the centre is vital.
We are looking for an exceptional individual to welcome everyone who walks through our doors.
Success in this role requires a balance of confidence and genuine empathy to deliver outstanding customer care.
- As a Receptionist you will
- Support the smooth running of our reception, including demonstrating attention to detail.
- Basic computer skills are essential requirements for this role
- Be able to demonstrate competency of working in an administrative role.
- Help to create friendly, relaxing and professional environment
- Have a good range of knowledge regarding the Leisure Centre
- Possess good communication skills and enjoy working as part of a team
We want you to enjoy coming to work, feeling healthy, happy and valued.
That's why we've developed a benefits package with you in mind, from a Free gym membership, employee discount portal, company sick pay, pension scheme and much more.
We are proud to be equal opportunity employers that are committed to inclusion and diversity.
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Receptionist in Totnes employer: Parkwood Leisure Limited
Parkwood Leisure Limited is an excellent employer that values its employees by offering a flexible hybrid working environment in Droitwich, promoting a healthy work-life balance. With a strong focus on professional development, employees have access to growth opportunities and training, particularly for those pursuing AAT qualifications. The supportive finance team fosters a collaborative culture where communication and meticulous attention to detail are highly regarded, making it a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Totnes
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Parkwood Leisure Limited. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Parkwood Leisure Limited before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Receptionist in Totnes
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Parkwood Leisure Limited:Your cover letter is your chance to shine! Tell us why you want to work at Parkwood Leisure Limited specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Parkwood Leisure Limited!
How to prepare for a job interview at Parkwood Leisure Limited
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
