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- Tasks: Lead a team to create amazing experiences for customers and staff.
- Company: Join Parkwood Leisure Ltd, a leader in the leisure industry.
- Benefits: Enjoy a free gym membership, discounts, sick pay, and a pension scheme.
- Other info: Be part of an inclusive team that values diversity and growth.
- Why this job: Kickstart your career in leisure management with a rewarding role.
- Qualifications: Experience in customer service; lifeguard qualifications are a plus.
The predicted salary is between 28558 - 28558 £ per year.
Step into a pivotal role as Duty Manager, shaping exceptional customer and staff experiences. This is more than a job, it's a genuinely rewarding opportunity and a launchpad for a thriving leisure management career with a leader in the industry.
Responsibilities:
- Ensure the highest possible standards of health & safety and customer care within the centre.
- Prioritise member satisfaction, engage with our members, building strong relationships.
- A national pool lifeguard qualification is desirable but not essential as we can fully fund the course.
- Ideally you will have a Pool Plant Operations qualification and a recognised Leisure Management qualification.
- Will be able to perform Lifeguard duties when required.
- Be able to communicate at different levels of the organisation.
- To develop and promote exciting, innovative leisure programmes to help increase the usage and profitability of the centre.
- Conduct tours for prospective members.
Benefits:
We want you to enjoy coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind, from a free gym membership, employee discount portal, company sick pay, pension scheme and much more. We are proud to be equal opportunity employers that are committed to inclusion and diversity.
If you like what you see, why not start your application today? We suggest that you do so at the earliest opportunity to avoid disappointment.
Duty Manager in Okehampton employer: Parkwood Leisure Limited
Contact Detail:
Parkwood Leisure Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in Okehampton
✨Tip Number 1
Network like a pro! Reach out to people in the leisure industry, especially those already working at Parkwood Leisure. A friendly chat can open doors and give you insider info on what they’re looking for in a Duty Manager.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for customer service and leisure management shine through. We want to see how you engage with others and create a positive atmosphere.
✨Tip Number 3
Prepare for situational questions! Think about scenarios you might face as a Duty Manager and how you’d handle them. This shows you’re ready to tackle challenges head-on and prioritise member satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Parkwood Leisure.
We think you need these skills to ace Duty Manager in Okehampton
Some tips for your application 🫡
Show Your Passion for Leisure Management: When writing your application, let your enthusiasm for the leisure industry shine through. We want to see how much you care about creating exceptional experiences for our members and staff!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to highlight relevant experience and qualifications. We love seeing how your background aligns with the Duty Manager role, so don’t hold back!
Highlight Your Communication Skills: As a Duty Manager, you'll need to communicate effectively at all levels. Use your application to showcase examples of how you've successfully engaged with team members and customers in the past.
Apply Early Through Our Website: Don’t wait until the last minute! We recommend applying through our website as soon as you can. This way, you’ll have the best chance of standing out and securing an interview with us.
How to prepare for a job interview at Parkwood Leisure Limited
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Duty Manager. Familiarise yourself with health and safety standards, customer care practices, and how to engage with members effectively. This will show that you're serious about the role and ready to hit the ground running.
✨Showcase Your People Skills
As a Duty Manager, you'll be interacting with both staff and customers. Prepare examples of how you've built strong relationships in previous roles. Think about times when you resolved conflicts or improved customer satisfaction – these stories will highlight your interpersonal skills.
✨Be Ready to Discuss Innovation
The job involves developing exciting leisure programmes, so come prepared with ideas! Think about what innovative activities could attract more members to the centre. Sharing your thoughts on this during the interview will demonstrate your proactive approach and creativity.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of programmes currently offered, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.