To be accountable to the IT Site Lead with responsibility for the provision and maintenance of computing facilities, in order to ensure the uninterrupted delivery of IT to all schools within the Trust.
Specific duties will include:
- To provide classroom support for computers, peripherals and software.
- To resolve help desk support requests in a timely manner, prioritising and escalating where appropriate.
- To support all schools in the trust, including roaming between sites to provide additional support when necessary.
- To perform routine network maintenance tasks.
- To provide advice and practical support to students and staff to ensure compliance with safe working practices.
- To be able to set up, maintain and remove user network accounts where appropriate.
- Support staff in the use of IT equipment.
- Support the day to day running of the network in collaboration with the IT Site Lead and Trust IT Manager.
- To be able to install hardware and software in offices and classrooms.
- To be able to support the schools' MIS and liaise with relevant support.
- To maintain, install and remove software and hardware.
- To support and maintain Microsoft 365 and Google G-Suite.
- To keep abreast of new developments in IT hardware and systems software and advise the IT Site Lead accordingly.
Please refer to the Job Description and Person Specification for more information.
#J-18808-Ljbffr
Trust IT Technician - Chislehurst School For Girls in London employer: Parkway
St Columba’s Catholic Boys’ School is an excellent employer that values commitment and reliability in its staff. With a supportive work culture, we offer flexible hours and comprehensive training to ensure our cleaners can perform their roles safely and effectively. Employees have the opportunity to take pride in their work while contributing to a clean and welcoming environment for students, making it a rewarding place to grow professionally.
