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For Companies At a Glance
- Tasks: Support the Trade Sales team with enquiries, order processing, and exceptional customer service.
- Company: Join Parkway, a leading British luxury furniture manufacturer with a creative culture.
- Benefits: Enhanced holiday, 28 days off, and opportunities for career growth.
- Other info: Dynamic environment with a focus on personal development and teamwork.
- Why this job: Be part of a unique artisan team and learn about bespoke luxury furniture.
- Qualifications: Organisational skills, knowledge of luxury interiors, and excellent communication abilities.
The predicted salary is between 30000 - 40000 £ per year.
Department: Sales
Location: PO16, Fareham – Hampshire
THE COMPANY
Parkway is a leading British furniture manufacturer, with over 15 years specialising in ultra-luxury bespoke furniture for superyachts and high-end residential projects worldwide. Based in Hampshire, our highly skilled craftspeople, artisans and technical designers have the pleasure of working with leading international interior designers on award winning and iconic projects, producing the highest calibre of unique furniture, from high-end cabinetry and specialist finishes, through to luxury upholstered products and FF&E interiors worldwide.
THE ROLE
As part of our exciting growth plans, we are now looking for a presentable, professional and experienced Sales Support Coordinator/administrator to join our team in our newly refurbished premises on an exciting variety of bespoke furniture projects. Confident, calm and organised, you will provide support to the Trade Sales team and clients, communicating with interior design professionals, processing enquiries, order management and coordinating day to day with the production team, whilst always providing exceptional customer service. Ideally with a background or knowledge of luxury furniture, interiors or fabrics, you will be highly organised and detail orientated, with the ability to multi-task in this exciting role. This is a highly rewarding role to be part of a unique artisan team, with superb career opportunities, whilst gaining an in-depth knowledge of the very best in bespoke British luxury furniture.
MAIN DUTIES
- Support the Trade Sales department with day-to-day sales enquiries, order processing, generating quotes and administrative tasks, whilst updating internal systems.
- Provide a high level of Customer service answering phone calls and email enquiries with Trade clients.
- Liaise with key suppliers, organising customer sample requests, including fabrics and furniture finishes.
- Liaise with sales and production teams on clear handover of completed sales orders.
- Coordinating with in-house and third-party transport and installation teams.
- Operating and updating CRM systems.
- Maintain daily organisation of files and documents, both digital and hard copy.
- Being proactive in the planning of work to ensure all avoidable problems are avoided.
- Hands-on approach to all aspects of the role.
- Implementation of good housekeeping.
SKILLS & EXPERIENCE REQUIRED
- Exceptional organisational skills with the ability to manage and provide support where required.
- Demonstrate a good knowledge and experience of bespoke luxury furniture, interiors or fabrics.
- Excellent communicator, with a high level of numeracy and literacy in English.
- Excellent time keeping and ability to meet deadlines.
- Ability to work under pressure both individually and as part of a team.
- Demonstrate a desire for self-improvement and enthusiasm to learn new skills.
- Flexible and ability to adapt to changing work priorities.
- Excellent computer and administration skills, including Microsoft Office applications.
BENEFITS
Enhanced holiday with service. 28 days holidays (including)
10 Sales Support Coordinator in Fareham employer: Parkway Interiors
Contact Detail:
Parkway Interiors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 10 Sales Support Coordinator in Fareham
✨Tip Number 1
Get to know the company inside out! Research Parkway's projects and values so you can chat confidently about how you fit into their vision. This shows you're genuinely interested and not just another applicant.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider info or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for the interview by practising common questions related to sales support and customer service. Think of examples from your past experiences that highlight your organisational skills and ability to multitask – they’ll love hearing about that!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can keep you fresh in their minds. Plus, it shows you’re proactive and keen on the opportunity!
We think you need these skills to ace 10 Sales Support Coordinator in Fareham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your organisational skills and any relevant experience in luxury furniture or interiors to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Sales Support Coordinator role. Share specific examples of how you've provided exceptional customer service in the past.
Show Off Your Communication Skills: Since this role involves liaising with clients and teams, make sure your written application showcases your communication skills. Keep it clear, concise, and professional – we love a well-structured application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Parkway Interiors
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of bespoke luxury furniture and interiors. Familiarise yourself with Parkway's products and projects, as this will show your genuine interest and help you engage in meaningful conversations during the interview.
✨Showcase Your Organisational Skills
As a Sales Support Coordinator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. This will demonstrate your ability to handle the demands of the role and reassure them that you can keep everything running smoothly.
✨Communicate Clearly
Since the role involves liaising with clients and teams, practice articulating your thoughts clearly and confidently. During the interview, be sure to listen actively and respond thoughtfully to questions, showcasing your excellent communication skills.
✨Be Proactive and Positive
Exude a proactive attitude throughout the interview. Share instances where you took initiative in previous roles, whether it was improving processes or enhancing customer service. A positive mindset will resonate well with the interviewers and reflect the kind of team player they are looking for.