At a Glance
- Tasks: Provide IT support and technical assistance to clients across the UK.
- Company: Join Parkway Computers, a dynamic team of IT engineers in Leicestershire.
- Benefits: Competitive salary, company events, and pension plan.
- Other info: Full-time role with opportunities for growth and travel.
- Why this job: Gain hands-on experience while helping clients solve tech challenges.
- Qualifications: 1-3 years of IT support experience and strong communication skills required.
The predicted salary is between 25000 - 26500 £ per year.
Requirements
- We are looking for someone with 1-3 years of experience in some of the following: Office 365, Share Point, Active Directory, Windows 11, networking (LAN, WAN, VPN, routers, switches, firewalls), cyber security, MDM, IT hardware troubleshooting, and IT equipment deployment.
- We need strong communication skills.
- We need someone who can work independently and as part of a team.
- We require fluency in both written and spoken English.
- We require a full driving licence and access to a reliable vehicle.
- Technical support experience of 1 year is required.
- Customer service experience of 1 year is required.
- GCSE or equivalent is preferred.
Responsibilities
- We will have you join our team of IT engineers based in Leicestershire.
- We will have you support clients of varying sizes across the UK.
- We will have you travel to client sites, mostly around Leicestershire but sometimes further afield.
- We will have you provide IT support and technical assistance across the areas listed in the experience requirements.
- We will have you communicate with clients and work collaboratively with our team.
- Technologies
- Active Directory
- Hardware
- Support
- LAN
- Office 365
- Security
- Share Point
- VPN
- Windows
- More
We are Parkway Computers, and we are looking for someone to join our team of IT engineers based in Leicestershire supporting clients of varying sizes across the UK.
This is a full-time, in-person role with a schedule of 9:00AM to 5:30PM and a salary of £25,000 to £26,500 per year.
We offer company events and a company pension.
#J-18808-Ljbffr
IT Support Technician in Leicester employer: Parkway Computer Services
Parkway Computers is an excellent employer, offering a dynamic work environment where IT professionals can thrive while supporting diverse clients across the UK. With a strong focus on employee development and a collaborative culture, we provide opportunities for growth and skill enhancement in the ever-evolving tech landscape. Our Leicestershire location not only boasts a supportive team atmosphere but also allows for meaningful engagement with clients, making every day rewarding and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Technician in Leicester
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Parkway Computer Services values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Parkway Computer Services might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Parkway Computer Services!
✨Direct Apply to Parkway Computer Services
Let's not forget to apply directly through the Parkway Computer Services website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Support Technician in Leicester
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Parkway Computer Services.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Parkway Computer Services. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Parkway Computer Services
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
