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For Companies At a Glance
- Tasks: Manage customer relationships and drive business growth while ensuring satisfaction.
- Company: Dynamic company in Reading with a focus on innovation and teamwork.
- Benefits: Competitive salary, commission opportunities, and hybrid working.
- Why this job: Join a growing team and make a real impact on customer success.
- Qualifications: 2 years in account management or sales, strong communication skills, and a desire to learn.
- Other info: Great career progression opportunities in a supportive environment.
The predicted salary is between 30000 - 35000 £ per year.
Our client based in Reading is looking for a Junior Account Manager to join their team.
Hybrid working
Salary £30k - £35K plus up to 25% commission
Overview
You will successfully retain and grow your customers from the onboarding phase through to annual renewal by creating and maintaining long-term, trust-based relationships and developing additional business opportunities. You will liaise with cross-functional, global internal teams (including sales, professional services, content and technology) to improve the entire customer experience and will negotiate new terms and pricing at the point of renewal using the clients renewal process. You are customer-oriented with a drive to achieve goals and maintain a great customer experience, listening to our customers to understand their goals and concerns. You will be able to suggest forward-thinking ideas to promote our services, current and new, and work closely with your customers to understand their needs and exceed their expectations.
Responsibilities
- Work with assigned portfolio of customers to provide learning solutions, develop new business, drive usage and to ensure customer satisfaction
- Serve as primary day-to-day liaison with assigned customers and maintain positive ongoing relationships
- Manage multiple projects simultaneously while interfacing with different internal and external stakeholders
EXPERIENCE AND QUALIFICATIONS
Technical Skills:
- At least 2 years of Account Management, Customer Success or Sales team experience managing customers through success, planning, retention and growth
- Ambition to forge a career in a commercial role within a growing private equity backed business
- Willingness to learn new skills in customer growth, sales, negotiation and contracting
- Ambition to move up in the business is fully supported as opportunities to develop will increase as the business grows
- Strong presentation and communication skills with an ability to easily build rapport
- Autonomous attitude and ability to work well unsupervised
- Competent IT skills. Proficient in CRM/MS Excel / Word / Power Point / LinkedIn
Soft Skills:
- Strong organizational and time management skills to ensure deadlines are met while maintaining high-quality work.
- A team player who enjoys working with others and contributing to the success of the team.
Junior Account Manager in Reading employer: Parkside
Contact Detail:
Parkside Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Account Manager in Reading
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn and let them know you're on the hunt for a Junior Account Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their services, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experiences align with the role. Highlight your customer-oriented mindset and any relevant achievements that demonstrate your ability to grow and retain clients.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are excited about joining us. Plus, it gives you a better chance to stand out in the crowd!
We think you need these skills to ace Junior Account Manager in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Junior Account Manager role. Highlight your account management experience and any customer success stories that show how you’ve built relationships and driven growth.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our needs. Don’t forget to mention your ambition to grow within the company!
Showcase Your Soft Skills: We love team players! In your application, emphasise your organisational skills and ability to manage multiple projects. Share examples of how you've worked collaboratively to achieve goals and maintain customer satisfaction.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light!
How to prepare for a job interview at Parkside
✨Know Your Customer
Before the interview, research the company and its customer base. Understand their needs and challenges so you can discuss how you would help them grow and retain customers effectively.
✨Showcase Your Communication Skills
As a Junior Account Manager, strong communication is key. Prepare examples of how you've successfully built relationships in the past, and be ready to demonstrate your ability to listen and respond to customer needs during the interview.
✨Highlight Your Organisational Skills
Be prepared to discuss how you manage multiple projects and deadlines. Share specific strategies or tools you use to stay organised, as this role requires juggling various tasks while maintaining high-quality work.
✨Demonstrate Your Ambition
Express your desire to grow within the company. Talk about your career goals and how you see yourself contributing to the business's success. This shows you're not just looking for a job, but a long-term career path.
