At a Glance
- Tasks: Be the face of our business, welcoming clients and supporting office operations.
- Company: Join a respected professional services firm in Central London and Weybridge.
- Benefits: Competitive salary, bonus, fantastic benefits, and career progression.
- Other info: Gain hands-on experience while working closely with senior leaders.
- Why this job: Perfect entry-level role to kickstart your professional career in a dynamic environment.
- Qualifications: Strong communication skills and a positive attitude; experience in customer service is a plus.
The predicted salary is between 25000 - 25000 £ per year.
Full-time - Office-based across Central London & Weybridge. This position will be split across both offices, roughly 3 days per week in Weybridge and 2 days per week in London. Please note there may also be occasions where full-week cover is required at one site due to holidays or business needs (for example, a full week in London or a full week in Weybridge).
Monday to Friday 8:30am - 5:30pm (1-hour lunch). Competitive salary + discretionary bonus + excellent benefits. Salary: £25,000 per annum.
Are you looking for a true career opportunity where no two days are the same? Do you enjoy meeting people, staying organised, and being at the heart of a busy office environment? An exciting opportunity has arisen for an enthusiastic and professional Receptionist & Office Administrator to join a highly respected professional services business with offices in both Central London and Weybridge. This is the perfect entry-level opportunity for someone looking to develop a long-term career within a corporate environment, gaining hands-on experience across front-of-house, administration, office coordination, and client service.
Please note: This role is based across two office locations, so applicants must be able to travel to both Central London and Weybridge regularly.
The Opportunity
This is a busy, varied and people-focused role where you will become the face of the business and an integral part of day-to-day operations. You will meet and greet clients, ensure the offices run smoothly, and support a range of administration tasks across both sites. You’ll gain exposure to multiple areas of the business while working closely with senior leaders and internal teams making this an ideal role for someone wanting to grow professionally.
Key Responsibilities
- Front of House & Client Experience
- Welcoming clients and visitors in a warm, polished and professional manner
- Managing reception areas and ensuring meeting rooms are always presentation-ready
- Preparing refreshments and arranging catering for meetings
- Handling incoming calls and directing enquiries efficiently
- Managing visitor access, deliveries and contractors
- Creating an exceptional first impression for all guests
- Administration & Office Support
- Managing post, couriers, scanning and distributing documents
- Monitoring shared inboxes and responding to queries
- Supporting teams with general administration, printing and presentations
- Assisting with office supplies, facilities and supplier coordination
- Helping organise internal meetings and events
- Data & Systems Support
- Updating internal systems and CRM records accurately
- Supporting user access and internal databases
- Assisting with data entry and administrative projects
About You
This role would suit someone early in their career who is eager to learn, hardworking and confident dealing with people. You may have experience in hospitality, retail, customer service, reception, or administration; attitude and professionalism are just as important as experience.
What We’re Looking For
- Strong communication and people skills
- Friendly, polished and professional manner
- Excellent organisation and attention to detail
- Positive, can-do attitude
- Confident using Microsoft Office / computer systems
- Ability to multitask and stay calm under pressure
- Reliable and punctual
- Able to commute to both Central London and Weybridge
What’s on Offer
- Excellent entry point into a professional office career
- Competitive salary + bonus
- Fantastic benefits package
- Supportive and welcoming team culture
- Career progression and development opportunities
- Exposure to a highly successful business environment
This is a brilliant opportunity for someone looking to take the next step into a professional career where they can learn, grow, and become a key part of a successful business.
Office Coordinator / Receptionist in London employer: Parkside
Parkside is an excellent employer that fosters a creative and supportive work culture, perfect for those looking to make a meaningful impact in the e-commerce and social media landscape. With a focus on employee growth and development, you will have the opportunity to take ownership of projects and see your ideas come to life, all while being part of a dynamic team in the vibrant UK market.
StudySmarter Expert Advice🤫
We think this is how you could land Office Coordinator / Receptionist in London
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Parkside. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Parkside before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Office Coordinator / Receptionist in London
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Parkside:Your cover letter is your chance to shine! Tell us why you want to work at Parkside specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Parkside!
How to prepare for a job interview at Parkside
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
