Customer Services Advisor Location: London Monday to Friday plus 1 Saturday per month Are you a confident communicator with a passion for delivering excellent customer service? Do you thrive in a fast-paced environment where no two days are the same? We’re looking for a proactive and organised Customer Services Advisor to join a busy, customer-focused team within a well-established and growing business. This is a fantastic opportunity for someone who enjoys building relationships, solving problems and ensuring customers receive an exceptional level of service. The Role As a Customer Services Advisor, you’ll play a key role in maintaining strong customer relationships and supporting the smooth day-to-day running of commercial operations. Key responsibilities include: Handling incoming customer calls and emails professionally and efficiently. Managing job bookings, responding to customer queries and completing general administration. Maintaining accurate and up-to-date customer records and databases. Supporting invoicing activities and ensuring deadlines are met. Building and maintaining strong relationships with existing customers. Developing new customer relationships and re-engaging with lapsed clients. Working closely with internal teams, including Sales, Transport and Finance, to ensure a seamless customer experience. About You We’re looking for someone who is enthusiastic, commercially minded and takes pride in delivering outstanding customer service. You’ll ideally have: Previous experience in customer service, administration or a similar fast-paced role. Excellent verbal and written communication skills. Strong organisational skills and exceptional attention to detail. An analytical mindset and a proactive, can-do attitude. The ability to work well under pressure and manage competing priorities. Confidence using Microsoft Office at an advanced level. A collaborative approach and the ability to build positive relationships with What’s on Offer? The opportunity to join an established and growing business. A supportive, team-oriented working environment. Training and ongoing professional development opportunities. Access to health and wellbeing support. On-site facilities, including secure parking and gym facilities at the head office
Customer Service Advisor in London employer: Parkside
Join a dynamic consulting team in West London as a Workday Financial Lead, where you will have the opportunity to lead impactful finance transformation projects in a hybrid working environment. Our collaborative culture fosters professional growth and offers ongoing development opportunities, ensuring you can maximise your potential while working closely with senior finance stakeholders on high-profile implementations. With a competitive salary and a focus on continuous improvement, this role is perfect for those looking to make a meaningful impact in the world of finance.
