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- Tasks: Lead and evolve HR operations to deliver top-notch services and drive continuous improvement.
- Company: Join an industry leader in Berkshire with a hybrid working model.
- Benefits: Enjoy competitive pay, flexible work options, and opportunities for professional growth.
- Why this job: Make a real impact by enhancing HR processes and leading a dynamic team.
- Qualifications: Experience in HR operations and strong leadership skills required.
- Other info: Be part of a collaborative environment focused on excellence and innovation.
The predicted salary is between 36000 - 60000 £ per year.
14 month contract HR Operations Manager working for an industry leader based in Berkshire with hybrid working.
The HR Operations Manager leads, develops, and continuously evolves the HR Operations Delivery Team to ensure high-quality, efficient, and compliant HR services. The role is responsible for delivering customer-focused HR operations in line with legal, statutory, and service level requirements, while driving continuous improvement, automation, and operational excellence.
Key Responsibilities- Service Delivery & Operations
- Lead and manage end-to-end HR operational service delivery in line with SLAs and customer requirements.
- Ensure all services comply with legal, regulatory, and compliance standards.
- Act as escalation point for complex or unresolved HR operational issues.
- Monitor, control, and continuously improve HR operational processes.
- Ensure accurate and timely delivery of all administrative HR activities.
- Leadership & Team Management
- Lead a cross-site HR Operations Delivery Team.
- Allocate resources effectively to meet service demands.
- Manage team capacity and capability to ensure sustainable service delivery.
- Drive a strong customer-oriented and performance-focused culture.
- Ensure clear communication of procedures, guidelines, and expectations.
- Process Design & Continuous Improvement
- Design and own processes for assigned specialist HR topics, including quality gates and controls.
- Drive lean administration, process optimization, and automation initiatives.
- Implement Shared Services projects and ensure quality and compliance.
- Continuously improve performance, processes, and stakeholder relationships in line with Hof HR standards.
- Stakeholder Management & Communication
- Serve as a key representative of HR Operations internally and externally.
- Maintain effective communication with employees, line managers, HR Business Partners, and other stakeholders.
- Act as central point of contact for specialist HR service topics.
- Performance Management & Reporting
- Define, track, and evaluate performance using KPIs and operational metrics.
- Manage, complete, and publish regular HR Operations reporting.
- Present service performance and improvement initiatives to relevant stakeholders.
Skills & Experience
- Several years experience in HR or a related field (HR Manager or Senior HR Advisor experience preferred).
- Strong HR operations and shared services experience.
- Proven ability to lead and develop operational teams.
- Strong process improvement and stakeholder management skills.
- Payroll knowledge essential.
- Experience delivering HR projects successfully.
- CIPD Level 5.
HR Operations Manager employer: Parkside
Contact Detail:
Parkside Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in HR or related fields. Attend industry events or webinars to meet potential employers and get your name out there. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your experience aligns with their needs. Practise common HR scenarios and be ready to discuss how you’d handle complex operational issues.
✨Tip Number 3
Showcase your achievements! When discussing your past roles, highlight specific examples of how you improved processes or led successful projects. Use metrics to back up your claims – numbers speak volumes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Let’s get you that HR Operations Manager role!
We think you need these skills to ace HR Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the HR Operations Manager role. Highlight your relevant experience in HR operations, leadership, and process improvement. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of your achievements in HR and how you can contribute to our mission at StudySmarter.
Showcase Your Skills: Don’t forget to highlight your key skills that match the job description, like stakeholder management and process optimisation. We love seeing candidates who can demonstrate their expertise in these areas!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Parkside
✨Know Your HR Operations Inside Out
Make sure you brush up on your HR operations knowledge, especially around compliance and service delivery. Familiarise yourself with the legal and regulatory standards that are crucial for the role, as this will show your potential employer that you're serious about maintaining high-quality HR services.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you managed resources effectively or drove a performance-focused culture. This will help demonstrate your capability to lead the HR Operations Delivery Team.
✨Emphasise Continuous Improvement
Be ready to discuss your experience with process optimisation and automation initiatives. Highlight any projects where you've implemented changes that improved efficiency or stakeholder relationships, as this aligns perfectly with the role's focus on continuous improvement.
✨Communicate Like a Pro
Since stakeholder management is key, practice articulating how you've maintained effective communication with various parties in previous roles. Prepare to share examples of how you’ve acted as a central point of contact for HR topics, ensuring everyone is on the same page.
