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For Companies At a Glance
- Tasks: Assist customers in German and another EU language, resolving queries and providing support.
- Company: Join a reputable company in Hertfordshire known for its excellent customer service.
- Benefits: Enjoy competitive pay, flexible hours, and a vibrant team culture.
- Why this job: Perfect for language lovers wanting to make an impact in customer service.
- Qualifications: Fluent in German and one additional EU language; customer service experience is a plus.
- Other info: Great opportunity for students or recent graduates looking to kickstart their career.
The predicted salary is between 30000 - 42000 £ per year.
Our well-known client based in Hertfordshire is looking for a German speaking Customer Service Agent plus an additional EU language to join their team.
MUST SPEAK FLUENT GERMAN PLUS HAVE AN ADDITIONAL EU LANGUAGE
German speaking Customer Service & EU Language employer: Parkside
Contact Detail:
Parkside Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land German speaking Customer Service & EU Language
✨Tip Number 1
Brush up on your language skills! Since the role requires fluent German and an additional EU language, practice speaking and listening to ensure you can communicate effectively. Consider engaging in conversations with native speakers or using language exchange apps.
✨Tip Number 2
Familiarise yourself with customer service scenarios. Think about common issues customers face and how you would resolve them in both languages. This will help you demonstrate your problem-solving skills during any interviews.
✨Tip Number 3
Research the company and its values. Understanding what they stand for will allow you to tailor your responses and show that you're genuinely interested in being part of their team. It also helps to align your answers with their customer service philosophy.
✨Tip Number 4
Network with current or former employees. Reach out on platforms like LinkedIn to gain insights into the company culture and the specifics of the role. This can give you a competitive edge and help you prepare better for the interview.
We think you need these skills to ace German speaking Customer Service & EU Language
Some tips for your application 🫡
Highlight Language Skills: Make sure to emphasise your fluency in German and any additional EU language you speak. Include specific examples of how you've used these languages in a customer service context.
Tailor Your CV: Customise your CV to reflect relevant experience in customer service roles. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to communicate effectively in multiple languages. Mention why you are interested in this specific role and company.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, especially in the languages you are applying for, as attention to detail is crucial in customer service.
How to prepare for a job interview at Parkside
✨Brush Up on Your Language Skills
Since the role requires fluency in German and an additional EU language, make sure to practice speaking and understanding both languages. Prepare to demonstrate your language skills during the interview, as this will be a key focus.
✨Know the Company and Its Values
Research the company’s background, mission, and values. Understanding what they stand for will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.
✨Prepare for Customer Service Scenarios
Think about common customer service challenges and how you would handle them. Be ready to discuss specific examples from your past experiences that showcase your problem-solving skills and ability to remain calm under pressure.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you. Consider asking about team dynamics or opportunities for professional development.
