Enterprise Applications Manager

The Enterprise Applications Manager plays a pivotal role in optimizing and maintaining enterprise-level software applications. Reporting to the Senior Enterprise Application Manager, this role supports the analysis of user needs, oversees functional and developmental teams, and ensures smooth system implementation, including business-as-usual (BAU) activities, while actively collaborating with a dynamic and wider IT team. A key responsibility includes taking full ownership of the Enterprise Application Queue within the Service Desk.

Key Responsibilities

• Requirements Gathering and Analysis

• Application Integration

• User Training and Support

• Process Improvements and System Enhancements

• Application Deployment and BAU Support

• Collaboration and Governance

• Understanding of working with qualified and validated systems and Standard Operating Procedures

• Demonstrated knowledge of operating systems, network hardware and software, systems management, storage systems, processing infrastructure, capacity

• Following Microsoft Technologies knowledge is required

• Microsoft Office 365 Knowledge including, office, security, exchange

• Azure

• Windows 10/11

• Microsoft Core Services (Active Directory / Azure / DHCP / DNS)

• Vmware / Veeam Backup / Varonis / Boomi / Beyond Trust / Coreview

• Good understanding of smart devices used within an enterprise environment along with MDM technologies

• Experience with Intune (Administration and Management)

• Microsoft Teams/ Microsoft Surface Hub / Telephony / SharePoint Support

• Network Technologies

• Wan (MPLS) / Lan / Wi-Fi

• Good understanding of integrations and methods of transferring data between systems

• A Minimum of one year implementation experience for SaaS and on Prem applications

• Experience with AI technologies

• M365 CoPilot

• ChatGpT

• OpenAI

Based in Berkshire my client offers hybrid working, competitive salary and benefits including generous car allowance and bonus.