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- Tasks: Ensure accurate product presentation online and support the customer service team.
- Company: Join a leading luxury brand known for its high standards.
- Benefits: Enjoy a competitive salary, 28 days holiday, and additional wellbeing benefits.
- Why this job: Be part of a prestigious brand where your attention to detail makes a difference.
- Qualifications: Experience with product compliance and exceptional organisational skills required.
- Other info: Fast-paced environment with opportunities for growth and collaboration.
The predicted salary is between 27000 - 30000 £ per year.
Location: Stockley Park, UK
Salary: £27,000 - £30,000 per annum
Contract: Full-time, Permanent
Holidays: 28 days plus bank holidays and additional benefits
About the Role: We are recruiting on behalf of a leading luxury brand for a meticulous and organised Product Content & Customer Support Coordinator. In this role, you will ensure that all products are presented online with accurate images and descriptions across multiple websites and portals, maintaining the high standards of the brand. You will also provide support to the customer service team as needed, helping to deliver the exceptional service that luxury customers expect.
What We’re Looking For:
- Experience working with product compliance, specifications, or quality standards.
- Desirable: experience updating websites or portals with product details.
- Exceptional attention to detail and organisational skills.
- Comfortable working in a fast-paced, high-standard office environment.
- Flexible and proactive, willing to assist the customer service team as needed.
Key Responsibilities:
- Upload and maintain accurate product images and descriptions across all digital sales channels and portals.
- Ensure all product content meets compliance standards and internal specifications.
- Assist the customer service team with enquiries and support tasks as required.
- Collaborate with internal teams to ensure smooth operations and timely updates.
Benefits:
- Competitive salary of £27,000 - £30,000 per year.
- 28 days holiday plus bank holidays.
- Additional benefits reflecting the company’s commitment to staff wellbeing.
If you’re looking to join a prestigious brand where accuracy, quality, and customer experience are paramount, we’d love to hear from you.
Product Content & Customer Support Coordinator in City of London employer: Parkside
Contact Detail:
Parkside Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Content & Customer Support Coordinator in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their brand values and customer expectations. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your attention to detail and organisational skills, which are key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Product Content & Customer Support Coordinator in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Product Content & Customer Support Coordinator role. Highlight any experience you have with product compliance and updating websites, as these are key aspects of the job.
Show Off Your Attention to Detail: In your application, demonstrate your exceptional attention to detail. You could mention specific examples where your meticulous nature has made a difference in your previous roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with luxury brands and how your skills align with the high standards expected in this role.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Parkside
✨Know the Brand Inside Out
Before your interview, make sure you research the luxury brand thoroughly. Understand their products, values, and what sets them apart in the market. This will not only show your enthusiasm but also help you tailor your answers to align with their standards.
✨Showcase Your Attention to Detail
Since this role requires exceptional attention to detail, prepare examples from your past experiences where you demonstrated this skill. Whether it’s about ensuring product compliance or maintaining high-quality standards, be ready to discuss how you’ve excelled in these areas.
✨Be Ready for Fast-Paced Scenarios
The job mentions a fast-paced environment, so think of situations where you successfully managed multiple tasks under pressure. Share specific stories that highlight your organisational skills and ability to prioritise effectively.
✨Demonstrate Your Customer Support Skills
As part of the role involves assisting the customer service team, prepare to discuss your experience in customer support. Highlight any instances where you went above and beyond to ensure customer satisfaction, as this aligns perfectly with the luxury service expectations.
