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For Companies At a Glance
- Tasks: Lead operations across multiple sites and drive scalable processes in a fast-paced environment.
- Company: Fast-growing fulfilment and logistics business with a startup mindset.
- Benefits: Competitive salary, high autonomy, and clear career progression opportunities.
- Why this job: Make a direct impact on business growth and shape the future of operations.
- Qualifications: Experience in 3PL/logistics operations and strong leadership skills required.
- Other info: Join a dynamic team where ideas are implemented quickly and initiative is rewarded.
The predicted salary is between 50000 - 80000 £ per year.
Location: Bury St Edmunds (on-site)
Salary: £50,000 - £80,000 (dependent on experience)
Start: ASAP
The Opportunity
We are supporting a fast-growing fulfilment and logistics business operating across three UK sites, with a fourth launching in the US. Built with a true startup mindset, the business has scaled rapidly with a lean team, developing its own internal systems and tools along the way. Now entering its next phase of growth, they are looking to bring in an Operations Director to introduce structure, leadership, and scalability across the business. This is a high-impact role with a clear pathway to company leadership, as the founders focus on international expansion.
The Role
This is a hands-on leadership position where you will take ownership of operations across multiple sites, bringing clarity, structure, and scalability to a fast-paced environment. You will sit at the core of the business, acting as the operational backbone and a key decision-maker.
- Lead day-to-day operations across UK fulfilment sites
- Manage and develop cross-functional teams (warehouse, customer support, tech, and finance)
- Introduce scalable processes, KPIs, and operational structure
- Improve communication flows to reduce delays and inefficiencies
- Oversee forecasting, stock planning, and order volume management
- Work closely with internal tech teams to optimise WMS and internal tools
- Support international expansion (US launch and EU growth plans)
- Act as a senior leader bridging strategy and execution
What They’re Looking For
This role requires someone who can hit the ground running in a fast-moving, high-growth environment.
Essential- Proven experience in 3PL / fulfilment / logistics operations
- Strong leadership experience managing multi-functional teams
- Ability to operate in a high-change, fast-paced environment
- Commercial and operational mindset with strong problem-solving ability
- Experience with WMS, logistics systems, and operational analytics
- Comfortable making decisions quickly with limited bureaucracy
- Experience scaling operations in a growing business
- Exposure to automation, robotics, or process optimisation
- Background in building structure within previously unstructured environments
The Environment
- Ideas can be implemented in days, not months
- High autonomy and ownership from day one
- Built by people who have learned and adapted quickly
- A culture that rewards initiative, speed, and accountability
If you’re coming from a heavily structured environment and want to build something rather than maintain it, this is a rare opportunity.
Career Progression
This role offers a clear pathway to Director-level leadership, with the opportunity to step into a broader company leadership role as the business expands internationally.
Why Join?
- Join at a pivotal growth stage
- Direct impact on business scaling and international expansion
- Work closely with founders and shape the future of operations
- Opportunity to step into a senior leadership position quickly
Operations Director in Bury St Edmunds employer: Parkside
Contact Detail:
Parkside Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Director in Bury St Edmunds
✨Tip Number 1
Network like a pro! Get out there and connect with people in the logistics and fulfilment industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company’s operations and recent developments. Show them you’re not just another candidate; you’re genuinely interested in their growth and how you can contribute to it. Tailor your answers to highlight your experience in scaling operations and leading teams.
✨Tip Number 3
Practice your pitch! You’ll want to clearly articulate your vision for the role and how your background aligns with their needs. Be ready to discuss specific examples of how you’ve introduced structure and scalability in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Operations Director in Bury St Edmunds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Operations Director. Highlight your experience in 3PL and logistics, and don’t forget to showcase your leadership skills. We want to see how you can bring structure and scalability to our fast-paced environment!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've successfully managed multi-functional teams and improved operational processes in the past. We love a good story!
Showcase Your Problem-Solving Skills: In your application, make sure to highlight your commercial and operational mindset. Give us examples of challenges you've faced in previous roles and how you tackled them. We’re looking for someone who can think on their feet and make decisions quickly!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly. Plus, it shows us you’re keen to join our team at this exciting growth stage!
How to prepare for a job interview at Parkside
✨Know the Business Inside Out
Before your interview, dive deep into the company's operations, especially their fulfilment and logistics processes. Understand their current challenges and think about how you can bring structure and scalability to their operations.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed cross-functional teams in fast-paced environments. Highlight specific instances where your leadership made a tangible impact on operations or team dynamics.
✨Be Ready to Discuss KPIs and Processes
Since this role involves introducing scalable processes, come prepared with ideas on key performance indicators (KPIs) that could benefit the business. Think about how you would implement these metrics to improve efficiency and communication.
✨Demonstrate Your Problem-Solving Mindset
Expect questions that assess your ability to make quick decisions in high-change environments. Prepare to discuss past experiences where you identified problems and implemented effective solutions, particularly in logistics or fulfilment settings.