At a Glance
- Tasks: Turn online enquiries into successful sales and provide expert customer support.
- Company: Established and growing business in Bournemouth with a focus on customer satisfaction.
- Benefits: Competitive salary, company pension, health programme, and flexible working hours.
- Other info: Opportunities for career progression and a supportive work environment.
- Why this job: Join a dynamic team and develop specialist product knowledge while helping customers succeed.
- Qualifications: Experience in sales or customer service with excellent communication skills.
The predicted salary is between 14.8 - 14.8 £ per hour.
Are you a confident, customer-focused sales professional who enjoys turning enquiries into successful sales? We’re looking for a Web Sales Advisor to join an established and growing business in Bournemouth. This is an exciting opportunity for someone who enjoys working with customers, understanding their needs and providing expert, tailored solutions from initial enquiry through to delivery and after-sales support.
You’ll become a key point of contact for customers, providing a friendly, professional and efficient service while developing your knowledge of a specialist product range. Full product training will be provided, making this a great opportunity for someone with the right attitude and a genuine desire to build a career.
The Role
- Responding to online enquiries and converting opportunities into sales
- Understanding customer requirements and recommending the most appropriate products
- Providing expert advice and suggesting suitable alternatives where appropriate
- Managing customer orders and queries from initial enquiry through to completion
- Supporting customers throughout the sales journey, including post-sale support
- Ensuring customer requirements and specifications are processed accurately and efficiently
- Coordinating deliveries and ensuring customer promises are realistic and achieved
- Maintaining accurate records and clear documentation
- Resolving customer issues professionally and effectively
- Working collaboratively with colleagues to improve the customer experience and online sales processes
- Identifying opportunities to improve processes, reduce costs and enhance margins
- Keeping up-to-date product knowledge to provide customers with informed advice
About You
- Previous experience in sales, web sales or customer service
- Excellent written and verbal communication skills
- A confident, professional and friendly approach
- Strong organisational skills and excellent attention to detail
- The ability to understand customer needs and provide tailored solutions
- A proactive approach and willingness to learn
- The ability to work independently while contributing positively to a wider team
- Most importantly, you’ll be someone who genuinely enjoys helping customers and takes pride in delivering an excellent service.
Working Hours
40 hours per week, 5 days a week. The role operates across weekdays and weekends, with working hours between 8:00am and 5:00pm Monday–Friday and 9:00am–5:00pm Saturday–Sunday.
Salary & Benefits
£30,784 per annum (£14.80 per hour). The benefits package includes:
- Company pension
- Company events
- Cycle to work scheme
- Enhanced maternity leave
- Enhanced paternity leave
- Health & wellbeing programme
- Free/on-site parking
- Referral programme
- Sick pay
Interested? If you’re an experienced sales or customer service professional looking for a role where you can develop specialist product knowledge, build strong customer relationships and progress your career, we’d love to hear from you. Apply now to find out more.
Websales Assistant in Bournemouth employer: Parkside
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StudySmarter Expert Advice🤫
We think this is how you could land Websales Assistant in Bournemouth
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Websales Assistant at Parkside, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Parkside. Tailor your message to explain why you’re drawn to them and how you can contribute as a Websales Assistant. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Websales Assistant in Bournemouth
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Parkside:When writing your cover letter, make sure to tailor your message specifically for Parkside. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Parkside
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Parkside that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Parkside that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Parkside’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
