At a Glance
- Tasks: Welcome furry friends and their owners, manage calls, and keep the practice running smoothly.
- Company: Join Parkside Veterinary Group, a vibrant and caring veterinary practice.
- Benefits: Full-time hours, supportive team, and a chance to make a difference in pet care.
- Other info: Work across our Dundee, Barnhill, and Arbroath branches with flexible hours.
- Why this job: Be the friendly face that helps pets and their owners feel at home.
- Qualifications: Great communication skills and a calm, empathetic approach are essential.
The predicted salary is between 28800 - 43200 £ per year.
Full-time veterinary receptionist job vacancy – Based between our Dundee, Barnhill, and Arbroath vet practices.
Parkside Veterinary Group is a vibrant, forward thinking, growing veterinary practice who put patient care at the heart of everything we do. We are incredibly proud of each and every member of our practice
We currently have a vacancy for a full time veterinary receptionist.
Our receptionists provide a front of house service to all veterinary clients visiting the practice.
Primarily you will be responsible for greeting patients and their owners when they arrive and making them feel relaxed and welcome. Other duties include answering telephone calls, processing payments accurately, scheduling appointments and selling items that may be available behind the counter. Some administrative tasks to assist with the day to day running of the practice may also be included.
Personal qualities should include a natural communicator and confident engager and be able to understand the needs of humans and animals alike. You must be able to remain calm with clients that may become upset or angered and be empathetic towards situations that will be difficult for pet owners.
Veterinary practices are busy environments that require effective staff to run efficiently, therefore you should have a methodical working style and be able to prioritise tasks at busy periods.
A driving licence is necessary to enable you to work at any of our three branches and you may be required to work flexibly across all.
Role details:
- Full-time position – 39 hrs per week.
- Monday to Friday.
- Saturday on a rotational basis.
- Based from our three branches: Dundee, Barnhill and Arbroath.
- Must have a full driving licence and access to a vehicle.
How to apply
Please complete an online application, or send your application to: office@parksidevets.com
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Veterinary Receptionist (Full Time) in Dundee employer: Parkside Veterinary Group
Parkside Veterinary Group is an exceptional employer that prioritises both employee well-being and professional development within a supportive and dynamic work environment. With a strong focus on patient care, our team enjoys a collaborative culture that fosters growth and learning opportunities, making it an ideal place for those passionate about animal welfare. Located across the vibrant communities of Dundee, Barnhill, and Arbroath, we offer a fulfilling career where you can make a real difference in the lives of pets and their owners.
StudySmarter Expert Advice🤫
We think this is how you could land Veterinary Receptionist (Full Time) in Dundee
✨Tip Number 1
Get to know the practice! Research Parkside Veterinary Group and understand their values and mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a veterinary receptionist, you'll need to be a natural communicator. Role-play with friends or family to get comfortable with greeting clients and handling difficult situations with empathy.
✨Tip Number 3
Be ready for a busy environment! Think about examples from your past experiences where you've successfully managed multiple tasks at once. This will demonstrate your ability to thrive in a fast-paced setting like a veterinary practice.
✨Tip Number 4
Apply through our website! It’s the easiest way to ensure your application gets noticed. Plus, it shows that you're proactive and keen to join our vibrant team at Parkside Veterinary Group.
We think you need these skills to ace Veterinary Receptionist (Full Time) in Dundee
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for animals and customer service. A friendly tone can make a big difference!
Tailor Your Application:Make sure to tailor your application to the role of a veterinary receptionist. Highlight any relevant experience you have in customer service or working with animals. We love seeing how your skills match what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your key skills and experiences!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application goes directly to us. Plus, you’ll get to see more about our practice and what we stand for!
How to prepare for a job interview at Parkside Veterinary Group
✨Know the Practice Inside Out
Before your interview, take some time to research Parkside Veterinary Group. Understand their values, services, and what makes them unique. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Communication Skills
As a veterinary receptionist, communication is key. Prepare examples of how you've successfully interacted with clients or handled difficult situations in the past. Practising these scenarios can help you convey your natural ability to engage with both humans and animals.
✨Demonstrate Empathy and Calmness
Given the nature of the role, it's important to show that you can remain calm and empathetic, especially when dealing with upset pet owners. Think of a time when you had to manage a stressful situation and be ready to share that experience during the interview.
✨Be Ready for Practical Questions
Expect questions about how you would handle specific tasks like scheduling appointments or processing payments. Brush up on your organisational skills and think about how you would prioritise tasks during busy periods. This will demonstrate your methodical working style.
