Hours: Monday to Friday, 9:00am – 5:00pm (35 hours per week)
About the Role
An exciting opportunity has arisen for a highly organised and detail-oriented Sales Order Processing Officer to join a well-established international business based in the Uxbridge area.
This position would suit an individual with previous experience in sales order processing, order management or customer service administration who thrives in a busy, fast-paced environment.
Working as part of a collaborative team, you will be responsible for managing customer orders from initial processing through to delivery, ensuring accuracy, efficiency and excellent customer service throughout.
Key Responsibilities
- Process and manage daily customer sales orders, ensuring accuracy and timely completion.
- Monitor outstanding orders, back orders and stock availability.
- Liaise with customers regarding order updates, delivery schedules and product availability.
- Coordinate with warehouse teams, suppliers and internal departments to resolve stock and delivery queries.
- Prepare order confirmations, invoices and relevant shipping documentation.
- Track shipments and proactively communicate delivery delays or changes.
- Maintain accurate customer records, databases and internal reports.
- Support stock allocation, inventory management and order fulfilment.
- Assist with billing, auditing and general administrative duties.
- Work collaboratively with colleagues to ensure smooth day-to-day operations.
Skills and Experience Required
- Previous experience in sales order processing, order management or a similar administrative position.
- Excellent attention to detail with a high level of accuracy.
- Strong organisational skills and the ability to manage multiple priorities.
- Confident communication skills, both written and verbal.
- A customer-focused approach with excellent problem-solving abilities.
- Good numerical and analytical skills.
- Strong Microsoft Excel skills are essential.
- Confidence working with Microsoft Office and business management systems.
- A proactive attitude and the ability to work both independently and as part of a team.
- Experience using Microsoft Dynamics 365 Business Central or a similar ERP system.
- Knowledge of Incoterms and shipping documentation.
- Experience within a logistics, distribution, stock management or supply chain environment.
What's on Offer?
- Competitive salary of £27,000 – £30,000 per annum.
- 35-hour working week, Monday to Friday.
- Opportunity to work within an established international organisation.
- A varied and engaging position with exposure to different business functions.
- A collaborative, team-oriented working environment.
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Sales Order Processing Officer in Uxbridge employer: Parkside Recruitment
Join a forward-thinking international company that values integrity, professionalism, and a balanced approach to employee relations. With a strong emphasis on employee growth and a supportive work culture, this role offers the unique advantage of remote flexibility transitioning to hybrid working, allowing you to maintain a healthy work-life balance while contributing to meaningful organizational change. As an HRBP, you'll have the opportunity to work closely with leadership, ensuring your voice is heard and your contributions are valued in a dynamic environment focused on practical solutions.
