At a Glance
- Tasks: Manage daily operations and compliance in a dynamic law firm environment.
- Company: Join a growing multi-disciplinary law firm with a focus on operational excellence.
- Benefits: Gain exposure to senior management and career progression opportunities.
- Other info: Enjoy a varied role with hands-on responsibilities and a proactive team culture.
- Why this job: Shape processes and make a real impact on compliance and operational efficiency.
- Qualifications: Experience in law firm management, compliance, or legal operations is essential.
The predicted salary is between 45000 - 55000 £ per year.
Our client is seeking an organised, proactive, and commercially aware Practice & Compliance Manager to support the day-to-day running, compliance, and operational effectiveness of a busy multi-disciplinary law firm. This is a hands-on and varied role suited to someone with prior law firm management, SRA compliance, legal operations, or practice management experience who enjoys problem-solving, improving systems, supporting teams, and maintaining regulatory standards. The successful candidate will work closely with senior management and fee earners to support compliance, complaints handling, operational efficiency, staff processes, and the smooth day-to-day running of the firm.
Key Responsibilities:
- Practice Management & Operations: Support the day-to-day operational management of the firm across departments. Assist with workflow coordination and office operations to ensure smooth service delivery. Monitor systems, procedures, and operational efficiencies. Work closely with supervisors and senior management on practice management matters. Assist in improving processes, systems, and internal controls.
- Compliance & Risk Management: Support compliance with SRA Standards and Regulations, Law Society requirements, legal aid requirements, and internal policies. Assist with file reviews, audits, risk registers, compliance monitoring, and internal checks. Support regulatory reporting, policy implementation, and compliance training. Monitor complaints handling procedures and ensure complaints are recorded and progressed appropriately. Assist with GDPR, confidentiality, AML, conflicts, and information governance procedures.
- Complaints & Client Care: Support the firm’s complaints handling process and maintain complaint logs. Work alongside management to identify themes, risks, and service improvements. Assist with client care standards and service quality improvements.
- Staff & Training Support: Coordinate compliance-related staff training and awareness sessions. Support induction and internal compliance guidance for staff. Assist supervisors and teams with operational and compliance queries.
- Systems & Administration: Work with legal case management systems (LEAP desirable). Maintain compliance records, registers, policies, trackers, and internal documentation. Prepare management reports and updates where required.
Skills & Experience Required:
- Previous experience within a law firm in practice management, compliance, legal operations, risk, or office management.
- Strong understanding of SRA compliance and law firm procedures.
- Experience dealing with complaint handling, file reviews, audits, or regulatory processes.
- Excellent organisational and communication skills.
- Strong attention to detail and ability to manage competing priorities.
- Practical, proactive, and solutions-focused approach.
- Confident in liaising with fee earners, supervisors, and senior management.
Desirable:
- Experience in CQS Lexcel, insurance, GDPR, AML, or regulatory audits.
- Experience using LEAP or legal case management systems.
- Prior experience in complaint handling and operational improvement.
What Our Client Offers:
- A varied and rewarding role within a growing law firm.
- Exposure to senior management and strategic operational work.
- Opportunity to shape processes, systems, and compliance standards.
- Career progression opportunities within practice management and compliance.
- Office Based
Interested? Please Apply
Practice & Compliance Manager in Peterborough employer: Parkside Recruitment
Join a dynamic and growing multi-disciplinary law firm that values proactive problem-solving and operational excellence. As a Practice & Compliance Manager, you will enjoy a supportive work culture that encourages professional development and offers exposure to senior management, allowing you to shape compliance standards and improve systems. With a focus on career progression and a commitment to maintaining high regulatory standards, this role provides a meaningful opportunity for those looking to make a significant impact in the legal sector.
StudySmarter Expert Advice🤫
We think this is how you could land Practice & Compliance Manager in Peterborough
✨Tip Number 1
Network like a pro! Get out there and connect with people in the legal field. Attend industry events, join relevant online groups, and don’t be shy about reaching out to former colleagues or classmates. You never know who might have the inside scoop on a job opening!
✨Tip Number 2
Prepare for interviews by researching the firm and its culture. Understand their compliance processes and operational challenges. This will help you tailor your answers and show that you’re genuinely interested in how you can contribute to their success.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your responses. Focus on showcasing your problem-solving skills and experience in compliance and practice management, as these are key for the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you stand out, and applying directly can sometimes give you an edge. Plus, it shows you’re proactive and keen to join our team!
We think you need these skills to ace Practice & Compliance Manager in Peterborough
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in law firm management and compliance. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Show Off Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can demonstrate a proactive approach to improving systems and processes, so share those success stories!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re a great fit for the team!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Parkside Recruitment
✨Know Your Compliance Inside Out
Make sure you brush up on SRA Standards and Regulations, as well as any relevant compliance frameworks. Being able to discuss these confidently will show that you're not just familiar with the basics but are ready to tackle the complexities of the role.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experience where you've improved systems or resolved operational issues. This will demonstrate your proactive approach and ability to enhance efficiency, which is key for a Practice & Compliance Manager.
✨Understand the Firm's Culture
Research the law firm’s values and recent developments. Tailoring your responses to align with their culture will help you stand out as a candidate who fits in well with their team and understands their operational goals.
✨Prepare for Scenario-Based Questions
Expect questions about handling complaints or compliance challenges. Think through potential scenarios and how you would address them, showcasing your practical and solutions-focused mindset.
