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- Tasks: Support ocean freight operations and enhance customer service in a dynamic team environment.
- Company: Join a reputable logistics company with a focus on innovation and teamwork.
- Benefits: Competitive salary, career development opportunities, and a supportive work culture.
- Why this job: Make a real impact in global logistics while developing your skills in a fast-paced setting.
- Qualifications: Experience in ocean freight export and strong collaboration skills are essential.
- Other info: Opportunity for personal growth and to work with top-tier clients.
The predicted salary is between 36000 - 60000 £ per year.
Our well-known Client is seeking an Ocean Freight Cross Trade Specialist to join their team. Must have Ocean Freight experience in Export and Cross Trade, this is a dual working location in Purfleet and Luton.
As part of the operations team, learn all customer processes and be ready to support colleagues as required. Provides high level of service for primarily OFR (but also other modes when required) customers and learn and develop skills relating to worldwide event logistics.
- Drives own performance and challenges others positively to achieve KPIs.
- Participates in reviews with the team to identify areas of improvement, reviewing KPIs and enhancing overall service quality.
- Collaborates with operations and warehouse team and other functions to ensure smooth customer-related process flow.
- Prioritises work tasks and calls out to team leader/supervisor where assistance is required, process improvement is needed or where own workload enables assistance to other colleagues.
- Takes an active role in personal development and coaching, positively pushing line managers for 1-2-1 time, feedback and identification of training needs.
- Serves as the primary contact for at least one of the team's top customers and provides support to other colleagues within the department.
- Implements people processes in a consistent manner to ensure excellent service delivery, customer retention, profitability and adherence to station and own KPIs and metrics.
- Ensures that all external and internal enquiries are responded to promptly and professionally.
- Escalates issues if required.
- Ensures that all interactions of self and team are compliant with Codes of Conduct and other compliance requirements e.g. anti-corruption.
Ocean Freight Export Specialist in Luton employer: Parkside Recruitment
Contact Detail:
Parkside Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ocean Freight Export Specialist in Luton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their operations. Be ready to discuss how your ocean freight experience aligns with their needs, especially in export and cross trade.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Talk about times you've improved processes or helped colleagues, as this will highlight your ability to drive performance and enhance service quality.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Ocean Freight Export Specialist in Luton
Some tips for your application 🫡
Show Off Your Ocean Freight Experience: Make sure to highlight your experience in ocean freight, especially in export and cross trade. We want to see how your background aligns with the role, so don’t hold back on those details!
Tailor Your Application: Take a moment to customise your application for this specific role. Use keywords from the job description to show us you understand what we’re looking for and how you fit into our team.
Be Professional and Prompt: When responding to any enquiries or submitting your application, keep it professional and timely. We appreciate candidates who can communicate effectively and demonstrate their commitment right from the start.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Parkside Recruitment
✨Know Your Ocean Freight Inside Out
Make sure you brush up on your ocean freight knowledge, especially regarding export and cross trade processes. Familiarise yourself with the key terms and regulations that are relevant to the role, as this will show your potential employer that you're serious about the position.
✨Demonstrate Team Collaboration Skills
Since the job involves working closely with operations and warehouse teams, be prepared to discuss examples of how you've successfully collaborated in the past. Highlight any experiences where you’ve supported colleagues or improved processes, as this will resonate well with the interviewers.
✨Showcase Your KPI Awareness
Understand the importance of KPIs in the logistics industry. Be ready to talk about how you've driven your own performance in previous roles and how you’ve contributed to achieving team goals. This will demonstrate your commitment to excellence and continuous improvement.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask during the interview. This could be about the company's approach to customer service or how they handle process improvements. Asking questions shows your interest in the role and helps you gauge if the company is the right fit for you.
