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- Tasks: Support employees by managing HR cases and inquiries in a fast-paced environment.
- Company: Join a dynamic HR Shared Services team with a global reach.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for growth.
- Why this job: Make a real difference in employee experiences while developing your HR skills.
- Qualifications: HR experience preferred; strong communication and attention to detail are key.
- Other info: Collaborate with various teams and contribute to continuous improvement initiatives.
The predicted salary is between 36000 - 60000 £ per year.
My client is looking for an HR Shared Services Associate II to join a fast-paced HR Shared Services team supporting employees across EMEA and globally.
Key responsibilities:
- Manage HR cases and respond to employee and manager inquiries
- Support employee absence and leave administration
- Validate and maintain accurate employee data in Workday
- Audit HR data and investigate discrepancies
- Interpret and explain HR policies, procedures, and leave regulations
- Document, simplify, and standardise HR processes (EMEA focus)
- Maintain accurate case records and ensure data confidentiality
- Partner with HRBPs, Payroll, Benefits, Legal, and People Technology
- Support ad-hoc HR projects and continuous improvement initiatives
Key requirements:
- HR or HR Shared Services experience preferred
- Strong customer service and stakeholder management skills
- High attention to detail and ability to manage confidential data
- Experience with HR systems (Workday and ServiceNow desirable)
- Comfortable working with data and Excel
- Strong communication and organisational skills
Human Resources Specialist employer: Parkside Recruitment
Contact Detail:
Parkside Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Human Resources Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by practising common HR scenarios. Think about how you’d handle employee inquiries or manage absence administration. The more you rehearse, the more confident you'll feel when it’s showtime!
✨Tip Number 3
Don’t forget to showcase your attention to detail! Bring examples of how you've maintained accurate data or simplified processes in past roles. This will really impress potential employers looking for someone who can hit the ground running.
✨Tip Number 4
Apply through our website! We’ve got loads of HR roles waiting for you, and applying directly gives you a better chance of standing out. Plus, we love seeing familiar faces from our community!
We think you need these skills to ace Human Resources Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of HR Shared Services Associate II. Highlight your relevant experience in HR, especially any work with systems like Workday or ServiceNow. We want to see how your skills match what we're looking for!
Showcase Your Customer Service Skills: Since this role involves a lot of interaction with employees and managers, it's crucial to demonstrate your strong customer service abilities. Share examples of how you've successfully managed inquiries or resolved issues in the past. We love seeing that proactive approach!
Be Detail-Oriented: Attention to detail is key in HR, especially when managing confidential data. Make sure your application is free from typos and errors. We appreciate candidates who take the time to double-check their work, as it reflects your commitment to accuracy.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at Parkside Recruitment
✨Know Your HR Stuff
Make sure you brush up on HR policies, procedures, and leave regulations. Being able to interpret and explain these during your interview will show that you're not just familiar with the basics but also ready to dive into the specifics of the role.
✨Showcase Your Customer Service Skills
Since this role involves managing HR cases and responding to inquiries, be prepared to share examples of how you've provided excellent customer service in the past. Highlight any experiences where you’ve successfully managed stakeholder relationships or resolved conflicts.
✨Get Comfortable with Data
As you'll be working with HR systems like Workday and handling data, it’s crucial to demonstrate your comfort with these tools. If you have experience with Excel, be ready to discuss how you've used it to manage or analyse data effectively.
✨Prepare for Process Improvement Questions
This role involves documenting and standardising HR processes, so think about times when you've contributed to process improvements. Be ready to discuss specific initiatives you've been part of and the impact they had on efficiency or accuracy.
