Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage group reservations and ensure client satisfaction in a fast-paced environment.
- Company: Join a leading travel company in Middlesex experiencing exciting growth.
- Benefits: Opportunity for UK and global travel, plus a supportive team culture.
- Why this job: Shape a brand-new role and develop your leadership skills while making an impact.
- Qualifications: Experience in group reservations, strong negotiation skills, and fluency in an additional language preferred.
- Other info: Participate in a weekend and bank holiday rota during peak travel periods.
The predicted salary is between 36000 - 60000 £ per year.
Group Reservations Supervisor – Travel Industry
Middlesex | Office-Based | 09:00 – 17:30 | Occasional UK & Global Travel
Are you a dynamic and proactive Group Reservations professional ready to take your career to the next level? Do you thrive in a fast-paced, client-focused environment where no two days are the same? If so, this is the perfect opportunity for you!
Due to exciting business growth, we are looking for an experienced Group Reservations Supervisor to join a leading travel company based in Middlesex. This is a brand-new role within the company, giving you the chance to shape the position and make a real impact.
What You’ll Be Doing:
–Managing group reservations from initial booking through to confirmation, ensuring client expectations and deadlines are met.
–Building strong supplier relationships and negotiating competitive rates to maximise profitability.
–Overseeing and mentoring an overseas-based team, ensuring smooth coordination and top-tier service delivery.
–Collaborating closely with Sales, Operations, Contracting, and Accounts teams to maintain efficiency and accuracy.
–Handling complex bookings, researching destinations, and troubleshooting any issues that may arise.
–Using the Tourplan system to monitor and update bookings, ensuring seamless record-keeping and financial tracking.
–Participating in a weekend and bank holiday rota during peak travel periods.
What We’re Looking For:
-Proven experience in group reservations within a hotel or tour operator environment (B2B experience preferred).
–Strong knowledge of key European travel destinations and supplier networks.
–Experience with Tourplan is a distinct advantage.
–Exceptional negotiation, organisational, and communication skills – both written and verbal.
-A proactive, detail-oriented, and customer-focused approach.
-The ability to thrive under pressure and manage multiple bookings simultaneously.
–Fluency in an additional language such as Italian, Spanish, French, or German is a plus.
– Previous experience supervising a team of six or more executives is advantageous.
Why Join Us?
–Brand-new role in a growing, ambitious company – make your mark!
-Opportunity to travel both within the UK and globally.
-A supportive and dynamic team environment where your contributions matter.
-A chanceto develop your leadership skills and work with international teams.
If you’re ready to take on a new challenge in an exciting and rapidly expanding travel business, we’d love to hear from you!
Group Travel Reservation Supervisor employer: Parkside Recruitment
Contact Detail:
Parkside Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group Travel Reservation Supervisor
✨Tip Number 1
Make sure to highlight your experience in managing group reservations, especially in a B2B context. Use specific examples from your past roles to demonstrate how you've successfully handled complex bookings and met client expectations.
✨Tip Number 2
Familiarize yourself with the Tourplan system if you haven't already. If you have experience with it, be ready to discuss how you've used it to streamline processes and improve efficiency in your previous positions.
✨Tip Number 3
Showcase your negotiation skills by preparing examples of how you've built strong supplier relationships and secured competitive rates in the past. This will demonstrate your ability to maximize profitability for the company.
✨Tip Number 4
If you speak an additional language, make sure to mention it! Highlighting your fluency in languages like Italian, Spanish, French, or German can set you apart and show your ability to communicate effectively with diverse clients and suppliers.
We think you need these skills to ace Group Travel Reservation Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in group reservations, especially within the travel industry. Emphasize any relevant skills such as negotiation and team supervision that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the travel industry and your proactive approach. Mention specific experiences where you successfully managed group bookings or led a team, and how these experiences make you a great fit for this role.
Highlight Relevant Skills: In your application, clearly outline your knowledge of European travel destinations and any experience with the Tourplan system. If you speak additional languages, be sure to mention them as they can set you apart from other candidates.
Showcase Your Customer Focus: Demonstrate your customer-focused approach by providing examples of how you've met client expectations in previous roles. This could include handling complex bookings or resolving issues effectively to ensure client satisfaction.
How to prepare for a job interview at Parkside Recruitment
✨Showcase Your Experience
Be prepared to discuss your previous experience in group reservations, especially within a hotel or tour operator environment. Highlight specific examples where you successfully managed bookings and met client expectations.
✨Demonstrate Negotiation Skills
Since the role involves building supplier relationships and negotiating rates, come equipped with examples of past negotiations. Discuss how you achieved favorable outcomes and maximized profitability for your previous employers.
✨Highlight Team Leadership
If you have experience supervising a team, be ready to share your leadership style and how you ensure smooth coordination among team members. Mention any mentoring experiences that showcase your ability to guide and support others.
✨Familiarize Yourself with Tourplan
Since familiarity with the Tourplan system is advantageous, make sure to brush up on its features and functionalities. If you have used it before, be ready to discuss how you utilized it to enhance booking management and record-keeping.
