At a Glance
- Tasks: Manage ocean freight exports and ensure top-notch customer service.
- Company: Reputable logistics company based in Manchester with a strong team culture.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Fast-paced role with opportunities for professional development.
- Why this job: Join a thriving team and make a real impact in the logistics industry.
- Qualifications: Experience in exports and excellent customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
Our well known client based in Manchester is seeking an Ocean Freight Export Operator to join their team.
Overview
As an Ocean Freight Export Operator, you will work with colleagues in the Manchester Export team to ensure that customer requirements are met and documents are completed in a timely and efficient manner delivering a consistent high quality and compliant processes that enable the client to build and develop customer relationships.
Key Responsibilities:
- Delivering excellent customer service through their 10 Customer Commitments
- Support, drive and commit to the Company's overall Strategy
- Manage end-to-end process for OFR Export and designated customers
- Communicating with customers to meet their requirements
- Administration and management of own operational data, included financial review
- Support and monitor objectives set by Ocean Freight Manager in terms of profitability maximisation, volume growth and service quality.
- Creates, develops and maintains good relationships with customers and service providers
- Support Sales in interaction with key customers
- Supports implementation of OFR strategy
- Fully ensures compliance with varying countries requirements
- Ensures that all interactions are compliant with the clients code Code of Conduct and other compliance requirements e.g. anti-corruption
- Contribute to the First Choice continuous improvement program
Skills and Experience:
- Proven exports experience with a good knowledge of Customer Service & Ocean Freight processes and systems.
- A proven ability to identify and meet customer service needs in a professional and friendly manner.
- Ability to lead and motivate a team to achieve KPI's.
- Proven experience in Ocean Freight
- Results driven and good attention to details
- Good written and spoken English and excellent telephone and e-mail skills.
- Excellent interpersonal skills
- Able to prioritise and perform under pressure
- Good commercial attitude
- A level education or broad GCSE level education.
Ocean freight Exports Operator in Bolton employer: Parkside Recruitment
Join our dynamic team in Manchester as an Ocean Freight Export Operator, where we prioritise a collaborative work culture that fosters professional growth and development. We offer competitive benefits, a commitment to excellence in customer service, and the opportunity to engage with a diverse range of clients, all while contributing to our continuous improvement initiatives. Experience a rewarding career in a supportive environment that values your contributions and encourages innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Ocean freight Exports Operator in Bolton
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Parkside Recruitment and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Parkside Recruitment!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Parkside Recruitment keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Ocean freight Exports Operator in Bolton
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Parkside Recruitment:This is your chance to really connect with the team at Parkside Recruitment. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Parkside Recruitment
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Parkside Recruitment.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Parkside Recruitment that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Parkside Recruitment. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
