At a Glance
- Tasks: Lead a dynamic restaurant team and drive operational excellence.
- Company: Join a vibrant branded restaurant with a focus on guest experience.
- Benefits: Competitive salary, bonus opportunities, and career development.
- Other info: Exciting opportunity for growth in a supportive and engaging workplace.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in restaurant operations and strong team management skills.
The predicted salary is between 41000 - 41000 € per year.
An opportunity to lead a high-performing branded restaurant operation, driving both commercial success and team development. This role would suit a hands-on General Manager from a fast-paced, guest-led restaurant environment, ideally with experience in a branded casual dining, premium casual dining, or high-volume restaurant setting. We are particularly interested in candidates who have led structured restaurant operations with strong front of house and back of house alignment, clear service standards, and a consistent focus on guest experience. Experience from brands such as Nando’s, Wagamama, The Ivy Collection, Loungers, or similar restaurant-led environments would be highly relevant. While we are open to hospitality leaders from a range of backgrounds, the closest match for this role will be someone whose recent experience has been centred around restaurant operations rather than a wet-led or traditional pub management setting.
Key Responsibilities
- Lead and develop the management team, providing clear direction, structure, and ongoing performance feedback
- Build and maintain a strong working relationship with the Head Chef, supporting back of house performance and development
- Maintain exceptional operational standards, ensuring strong audit performance and consistent delivery
- Communicate business objectives and updates effectively across the team
- Collaborate with senior leadership and other site leaders to support wider business initiatives
- Conduct regular performance reviews and manage team development
Role Objectives
- Deliver strategic business plans aligned to financial performance, including P&L and KPI targets
- Drive operational excellence and continuous improvement across all areas of the business
- Create a high-performance, engaged, and motivated working environment
- Support team development through coaching, training, and structured feedback
- Ensure a consistently high-quality customer experience
Operational Responsibilities
- Oversee day-to-day restaurant operations, ensuring targets and objectives are met
- Recruit, onboard, and develop high-performing team members
- Delegate effectively while ensuring adherence to company standards, policies, and procedures
- Manage employee relations and resolve internal issues efficiently
- Maintain full accountability for financial processes, including cash handling and reporting
- Oversee HR systems, payroll processes, and workforce planning
- Monitor staffing levels, attendance, and absence management
- Ensure compliance across all operational and safety systems
- Work closely with kitchen leadership to ensure smooth and efficient service delivery
- Take ownership of stock control and cost management
- Monitor customer feedback and online presence, responding where appropriate
- Drive local marketing initiatives and build relationships within the local community
General Manager in Birmingham employer: Parkside Recruitment
As a General Manager in our vibrant branded restaurant operations, you will thrive in a dynamic and supportive work culture that prioritises both team development and exceptional guest experiences. We offer competitive compensation, including a generous bonus structure, and a commitment to your professional growth through ongoing training and performance feedback. Join us in a location that fosters community engagement and operational excellence, making it an ideal place for passionate hospitality leaders to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the restaurant industry, especially those who have experience with brands like Nando’s or Wagamama. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or a casual coffee, bring along examples of your past successes in managing teams and driving operational excellence. It’s all about making a memorable impression!
✨Tip Number 3
Don’t just apply – engage! When you find a role that excites you, apply through our website and follow up with a quick email to express your enthusiasm. This shows initiative and can help you stand out from the crowd.
✨Tip Number 4
Prepare for the interview like it’s a big night out! Research the company’s values and recent initiatives, and think about how your experience aligns with their goals. Being well-prepared will boost your confidence and help you shine during the conversation.
We think you need these skills to ace General Manager in Birmingham
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the restaurant industry shine through. We want to see your enthusiasm for creating amazing guest experiences and leading a team to success. Share specific examples of how you've made a difference in previous roles!
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this role. Highlight your experience in fast-paced, guest-led environments and any relevant achievements. We’re looking for candidates who can demonstrate their operational excellence and team development skills, so make it clear how you fit the bill!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and fluff. Use bullet points where possible to make your key achievements stand out. Remember, we want to quickly see why you’re the perfect fit for our General Manager position!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at Parkside Recruitment
✨Know Your Numbers
As a General Manager, you'll need to be on top of your financials. Brush up on P&L statements and KPI targets relevant to restaurant operations. Be ready to discuss how you've driven financial performance in previous roles.
✨Showcase Your Leadership Style
Prepare to talk about your approach to team development and management. Think of specific examples where you've led a team to success, focusing on how you provide direction and feedback. This will demonstrate your ability to create a high-performance environment.
✨Understand the Guest Experience
Since this role is all about guest-led operations, be prepared to share your insights on maintaining exceptional service standards. Discuss how you've ensured a consistent and high-quality customer experience in past positions.
✨Collaboration is Key
Highlight your experience working closely with kitchen leadership and other departments. Be ready to explain how you've fostered strong relationships to ensure smooth operations and effective communication across teams.
