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For Companies At a Glance
- Tasks: Manage customer orders and support supply chain operations while ensuring top-notch service.
- Company: Join a dynamic team focused on logistics and customer satisfaction.
- Benefits: Competitive pay, career growth opportunities, and a supportive work environment.
- Why this job: Perfect for those wanting to blend customer service with supply chain expertise.
- Qualifications: Experience in order management and a passion for logistics.
- Other info: Exciting role with potential for professional development in a fast-paced industry.
The predicted salary is between 28800 - 48000 £ per year.
My client is seeking an experienced Customer Service Executive who is ready to take the next step into Supply Chain. This role is ideal for someone with strong order management experience who wants to build capability in logistics, inventory coordination, and supplier management while continuing to deliver exceptional customer support.
Key Responsibilities
- Customer & Order Management
- Manage end-to-end order processing, including order entry, confirmation, adjustments, and returns.
- Ensure orders are fulfilled accurately and on time, coordinating across internal teams.
- Provide timely updates on product availability, lead times, and delivery status.
- Resolve customer inquiries regarding orders, deliveries, and stock levels.
- Supply Chain Support
- Liaise with supply chain, warehouse, and logistics teams to track shipments.
- Monitor inventory levels and flag potential shortages or delays.
- Assist with planning activities by providing order trends and customer demand insights.
- Support supplier communication regarding order status, delivery schedules, and discrepancies.
- Operational Coordination
- Maintain accurate documentation within CRM / ERP systems.
- Prepare weekly and monthly reports relating to orders, delivery performance, and inventory.
Customer Service Executive / Supply Planner in Slough employer: Parkside Office Professional
Contact Detail:
Parkside Office Professional Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Executive / Supply Planner in Slough
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Customer Service Executive or Supply Planner role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions related to order management and supply chain processes. Practise your responses, focusing on how your experience aligns with the key responsibilities outlined in the job description.
✨Tip Number 3
Showcase your skills! When you get the chance to meet potential employers, highlight your order processing expertise and your ability to liaise with different teams. Use specific examples from your past roles to demonstrate your capabilities.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities that match your skills. Plus, applying directly can sometimes give you an edge over other candidates. So, what are you waiting for? Get your application in!
We think you need these skills to ace Customer Service Executive / Supply Planner in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your order management experience and any relevant skills in logistics and inventory coordination. We want to see how your background aligns with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Customer Service Executive role and how you can contribute to our team. Keep it engaging and personal – we love to see your personality come through.
Showcase Your Customer Support Skills: Since this role involves exceptional customer support, make sure to include examples of how you've resolved customer inquiries or improved service levels in your previous roles. We want to know how you’ve made a difference!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Parkside Office Professional
✨Know Your Order Management Inside Out
Make sure you brush up on your order management skills. Be ready to discuss your experience with end-to-end order processing, including how you've handled adjustments and returns. This will show that you understand the core responsibilities of the role.
✨Showcase Your Customer Support Skills
Prepare examples of how you've delivered exceptional customer support in the past. Think about specific situations where you resolved inquiries or provided timely updates. This will demonstrate your ability to maintain strong customer relationships.
✨Familiarise Yourself with Supply Chain Basics
Since this role involves a transition into supply chain, it’s crucial to have a basic understanding of logistics and inventory coordination. Research common supply chain terms and processes so you can speak confidently about them during the interview.
✨Be Ready to Discuss Data and Reporting
The job requires maintaining accurate documentation and preparing reports. Be prepared to talk about your experience with CRM or ERP systems and how you've used data to inform decision-making. Highlight any specific tools you've used and the impact of your reporting.
