At a Glance
- Tasks: Provide top-notch after-sales support and resolve customer queries with your plumbing expertise.
- Company: Join a growing team in a dynamic plumbing company focused on customer satisfaction.
- Benefits: Enjoy a competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Be part of a supportive team that values customer relationships and career development.
- Why this job: Stay connected to the plumbing industry while helping customers solve their issues.
- Qualifications: Previous plumbing experience and strong problem-solving skills are essential.
The predicted salary is between 25000 - 32000 £ per year.
Are you or have you been a plumber that is looking to continue working in the industry but away from the physical part of the role?
Full Job Description Are you or have you been a plumber that is looking to continue working in the industry but away from the physical part of the role?
About the Role My client is seeking a proactive and customer-focused After-Sales Assistant to join their growing team.
This is an excellent opportunity for someone with a plumbing / technical background and strong problem-solving skills who enjoys working closely with customers to deliver exceptional after-sales support.
As the primary point of contact for customers following product installation and delivery, you will play a key role in ensuring customer satisfaction, resolving technical issues, coordinating service activities, and supporting the ongoing performance of our products.
Key Responsibilities Customer Support Service Management Act as the main point of contact for customers following product delivery.
Manage service requests, customer enquiries, complaints, and technical support queries via telephone and email.
Ensure customer issues are resolved efficiently and professionally.
Build and maintain positive customer relationships to support long-term customer satisfaction and retention.
Technical Support Troubleshooting Diagnose and re...
Contact Details:
Parkside Office Professional Recruitment Team
