At a Glance
- Tasks: Support luxury brand campaigns and enhance client engagement through data-driven strategies.
- Company: Join a prestigious luxury retail brand in the heart of London.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Fast-paced role with a focus on creativity and collaboration.
- Why this job: Be part of a dynamic team driving customer loyalty in a luxury environment.
- Qualifications: Experience in marketing or customer engagement with strong organisational skills.
The predicted salary is between 30000 - 30000 £ per year.
A luxury brand is seeking a Clienteling Commercial Assistant to support the delivery of targeted client engagement campaigns. The role focuses on driving customer engagement, improving conversion, and enhancing client retention through data-led outreach.
Key Responsibilities
- Deliver end-to-end clienteling campaigns (planning, content, execution, analysis)
- Support personalised client communications across key campaigns and activations
- Work with Marketing and Studio teams on campaign content and planning calendars
- Analyse performance data and weekly trade reports to generate insights
- Conduct competitor analysis and identify best practice
- Support retail teams with clienteling tools and guidelines
Requirements
- Experience in marketing, CRM, clienteling or customer engagement
- Strong organisational and project management skills
- Comfortable working with data and performance reporting
- Excellent communication and stakeholder management skills
- Ability to work in a fast-paced environment
CRM & Client Engagement Assistant (Luxury Brand) in London employer: Parkside Office Professional
Contact Detail:
Parkside Office Professional Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM & Client Engagement Assistant (Luxury Brand) in London
✨Tip Number 1
Network like a pro! Reach out to people in the luxury retail space on LinkedIn or at industry events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your past client engagement campaigns. This will help you stand out and demonstrate your hands-on experience.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by rehearsing common questions related to CRM and client engagement. We can help you with mock interviews to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace CRM & Client Engagement Assistant (Luxury Brand) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of CRM & Client Engagement Assistant. Highlight any relevant experience in marketing, CRM, or clienteling that shows you understand the luxury retail space.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about client engagement and how your skills align with the responsibilities listed in the job description. Keep it engaging and personal.
Showcase Your Data Skills: Since the role involves working with data, don’t forget to mention any experience you have with performance reporting or data analysis. We want to see how you can use data to drive client engagement!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Parkside Office Professional
✨Know Your Brand Inside Out
Before the interview, dive deep into the luxury brand's history, values, and recent campaigns. Understanding their client engagement strategies will not only impress your interviewers but also help you tailor your answers to align with their goals.
✨Showcase Your Data Skills
Since the role involves analysing performance data, be prepared to discuss your experience with data-led outreach. Bring examples of how you've used data to drive customer engagement or improve conversion rates in previous roles.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific client engagement scenarios. Think about past experiences where you successfully managed client relationships or executed campaigns, and be ready to share those stories.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the brand's future client engagement strategies or how they measure the success of their campaigns. This shows your genuine interest in the role and the company.