Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as an Import Clerk, handling customer calls and managing import logistics.
- Company: We're a dynamic logistics company based in Colnbrook, focused on efficient import solutions.
- Benefits: Enjoy a Monday to Friday schedule with potential overtime pay and a supportive work environment.
- Why this job: Gain hands-on experience in customs and customer service while working in a fast-paced industry.
- Qualifications: No prior experience needed; just bring your communication skills and a willingness to learn.
- Other info: A car is essential due to location; flexibility for occasional out-of-hours work is required.
The predicted salary is between 24000 - 36000 £ per year.
Our client based in Colnbrook is looking for a permanent Import Entry & Customer Service Clerk, they are looking for either a trainee or someone with experience.
Duties:
- Answer phones & liaise with customers
- Arrange airline collections/deliveries
- Plan import routings & overseas collection
- Occasional Invoicing
- Tariff Classification
- Import License Check
- Prepare Import rated airwaybills in support of billings
- Preparing simple quotations
- Checking correct use of CPC's & authorisations
- Customs Entries ASM/Gems/Sequoia
- Filing
- Customs Post Entry Submissions/Reclaims
Skill requirements:
- Communication Skills
- IT skills to include: Excel, Word, Outlook.
- Customs Entry and Classification experience
- Ability to use judgement and put experience into practical everyday use.
Hours are Monday – Friday 09.00 – 17.30 and an hour for lunch. As is normal within our industry paid overtime and weekend work may be required on occasion. Location is Colnbrook so the applicant will require to have a car and drive to work as public transport is impractical and occasional out of hours work demands transport independence.
Import clerk employer: Parkside Office Professional
Contact Detail:
Parkside Office Professional Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Import clerk
✨Tip Number 1
Familiarise yourself with customs regulations and tariff classifications. Understanding these concepts will not only help you in the interview but also demonstrate your commitment to the role.
✨Tip Number 2
Brush up on your communication skills, especially over the phone. Since the role involves liaising with customers, being able to convey information clearly and professionally is crucial.
✨Tip Number 3
Gain a basic understanding of the software tools mentioned in the job description, like ASM, Gems, and Sequoia. Familiarity with these systems can give you an edge during the selection process.
✨Tip Number 4
Since the job requires transport independence, ensure you have reliable transportation. Mentioning this in your conversation can show your readiness for the role's demands.
We think you need these skills to ace Import clerk
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Import Clerk position. Tailor your application to highlight relevant experience or training that aligns with these duties.
Highlight Relevant Skills: Make sure to emphasise your communication skills, IT proficiency (especially in Excel, Word, and Outlook), and any customs entry and classification experience you have. Use specific examples to demonstrate how you've applied these skills in previous roles.
Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you're interested in the role and how your background makes you a suitable candidate. Mention your ability to work independently and your readiness for occasional overtime.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the Import Clerk role.
How to prepare for a job interview at Parkside Office Professional
✨Showcase Your Communication Skills
As an Import Clerk, you'll be liaising with customers regularly. During the interview, demonstrate your communication skills by speaking clearly and confidently. Be prepared to discuss how you've effectively handled customer queries in the past.
✨Familiarise Yourself with Customs Procedures
Understanding customs entries and classifications is crucial for this role. Brush up on relevant regulations and procedures before the interview. You might be asked specific questions about customs processes, so showing your knowledge will impress the interviewer.
✨Highlight Your IT Proficiency
The job requires proficiency in Excel, Word, and Outlook. Be ready to discuss your experience with these tools, perhaps even mentioning specific tasks you've accomplished using them. If you have any experience with customs software like ASM or Gems, make sure to bring that up!
✨Demonstrate Problem-Solving Skills
Import clerks often face unexpected challenges. Prepare examples of how you've used your judgement to solve problems in previous roles. This could involve handling a difficult customer situation or navigating a complex import process.
