At a Glance
- Tasks: Lead a dynamic restaurant team, ensuring top-notch service and operational excellence.
- Company: Join a vibrant branded restaurant known for its guest-led approach.
- Benefits: Competitive salary, bonus opportunities, and a supportive work environment.
- Other info: Great opportunity for career growth in a thriving hospitality environment.
- Why this job: Make a real impact in a fast-paced setting while developing your leadership skills.
- Qualifications: Experience in restaurant operations with a focus on guest experience.
The predicted salary is between 41000 - 41000 £ per year.
An opportunity to lead a high-performing branded restaurant operation, driving both commercial success and team development. This role would suit a hands-on General Manager from a fast-paced, guest-led restaurant environment, ideally with experience in a branded casual dining, premium casual dining, or high-volume restaurant setting. We are particularly interested in candidates who have led structured restaurant operations with strong front of house and back of house alignment, clear service standards, and a consistent focus on guest experience. Experience from brands such as Nando’s, Wagamama, The Ivy Collection, Loungers, or similar restaurant-led environments would be highly relevant.
Key Responsibilities:
- Lead and develop the management team, providing clear direction, structure, and ongoing performance feedback.
- Build and maintain a strong working relationship with the Head Chef, supporting back of house performance and development.
- Maintain exceptional operational standards, ensuring strong audit performance and consistent delivery.
- Communicate business objectives and updates effectively across the team.
- Collaborate with senior leadership and other site leaders to support wider business initiatives.
- Conduct regular performance reviews and manage team development.
Role Objectives:
- Deliver strategic business plans aligned to financial performance, including P&L and KPI targets.
- Drive operational excellence and continuous improvement across all areas of the business.
- Create a high-performance, engaged, and motivated working environment.
- Support team development through coaching, training, and structured feedback.
- Ensure a consistently high-quality customer experience.
Operational Responsibilities:
- Oversee day-to-day restaurant operations, ensuring targets and objectives are met.
- Recruit, onboard, and develop high-performing team members.
- Delegate effectively while ensuring adherence to company standards, policies, and procedures.
- Manage employee relations and resolve internal issues efficiently.
- Maintain full accountability for financial processes, including cash handling and reporting.
- Oversee HR systems, payroll processes, and workforce planning.
- Monitor staffing levels, attendance, and absence management.
- Ensure compliance across all operational and safety systems.
- Work closely with kitchen leadership to ensure smooth and efficient service delivery.
- Take ownership of stock control and cost management.
- Monitor customer feedback and online presence, responding where appropriate.
- Drive local marketing initiatives and build relationships within the local community.
General Manager employer: Parkside Office Professional
Join a dynamic and thriving restaurant group that prioritises both employee development and exceptional guest experiences. As a General Manager, you will benefit from a supportive work culture that encourages collaboration and innovation, alongside competitive compensation and performance bonuses. With opportunities for growth and advancement in a fast-paced environment, this role is perfect for those looking to make a meaningful impact in the hospitality industry.
Contact Details:
Parkside Office Professional Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the restaurant industry. Attend events, join online forums, or even pop into local restaurants to chat with managers. You never know who might have a lead on your dream General Manager role!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, be ready to discuss your experience in leading teams and driving operational excellence. Share specific examples of how you've improved guest experiences or boosted team performance.
✨Tip Number 3
Don’t just apply anywhere—apply through our website! We’re always on the lookout for passionate leaders like you. Tailor your approach to highlight your experience in branded restaurant operations, and let us see how you can make a difference.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be the perfect fit for the General Manager position.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the restaurant industry shine through. We want to see your enthusiasm for creating amazing guest experiences and leading a team to success. Share specific examples of how you've made a difference in previous roles!
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this role. Highlight your experience in fast-paced, guest-led environments and any relevant achievements. We’re looking for candidates who can demonstrate their operational excellence and team development skills, so make it clear how you fit the bill!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and fluff. Use bullet points where possible to make your key achievements stand out. Remember, we want to quickly see why you’re the perfect fit for our General Manager position!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Parkside Office Professional
✨Know Your Numbers
As a General Manager, you'll need to be on top of financial performance. Brush up on your P&L knowledge and be ready to discuss how you've driven profitability in past roles. Be specific about the KPIs you've managed and how you achieved them.
✨Showcase Your Leadership Style
This role is all about leading a team, so be prepared to share examples of how you've developed and motivated your staff. Talk about your approach to performance reviews and how you’ve fostered a high-performance culture in previous positions.
✨Align Front and Back of House
Collaboration between front and back of house is crucial. Prepare to discuss how you've built strong relationships with kitchen teams and ensured seamless service delivery. Highlight any specific strategies you've implemented to improve communication and efficiency.
✨Customer Experience Focus
Demonstrating a commitment to guest experience is key. Think of examples where you've gone above and beyond to enhance customer satisfaction. Be ready to discuss how you've responded to feedback and made improvements based on customer insights.
