At a Glance
- Tasks: Manage online sales, customer interactions, and social media presence.
- Company: A growing and ambitious digital business focused on innovation.
- Benefits: Flexible hours, creative environment, and opportunities for career growth.
- Other info: Exciting role with variety and ownership of projects.
- Why this job: Be part of a dynamic team and shape the future of our brand online.
- Qualifications: Organised, creative, and customer-focused with a passion for digital marketing.
The predicted salary is between 25000 - 28500 £ per year.
Are you organised, creative, customer-focused, and looking to build a career in digital business and marketing? We are recruiting for an exciting newly created position within a growing and ambitious business. As our E-Commerce Social Media Administrator, you will play a key role in supporting our online sales operation, managing customer interactions, and developing our digital presence. This is a fantastic opportunity for someone who enjoys variety in their work and wants to take ownership of projects while contributing directly to the future growth of the business.
The Role
Reporting directly to the management team, you will oversee customer enquiries and online orders, ensuring a seamless customer experience from initial contact through to delivery. You will also take responsibility for managing and developing our social media presence, creating engaging content, supporting marketing initiatives, and helping to strengthen our brand online. In addition, you will provide general administrative support and assist customers both over the phone and in person when required.
Key Responsibilities
- Manage and maintain customer records using the company CRM system.
- Process online orders and monitor customer journeys from enquiry through to delivery.
- Communicate with customers regarding their orders and enquiries.
Ecommerce & Social Media Administrator employer: Parkside Office Professional
Join a dynamic team as an HGV Class 1 Driver, where you'll be at the forefront of exciting European F1 events. Our company fosters a supportive work culture that values flexibility and employee growth, offering competitive salaries and opportunities for travel across the UK and Europe. With a focus on teamwork and customer interaction, we ensure that every day brings new challenges and rewards in a vibrant environment.
Contact Details:
Parkside Office Professional Recruitment Team
