At a Glance
- Tasks: Manage online sales, customer interactions, and social media presence.
- Company: A growing small business with a focus on digital marketing.
- Benefits: Flexible hours, creative freedom, and opportunities for career growth.
- Other info: Dynamic role with a variety of tasks and ownership of projects.
- Why this job: Be part of an exciting journey in e-commerce and make a real impact.
- Qualifications: Organised, creative, and customer-focused individuals welcome.
The predicted salary is between 25000 - 32000 £ per year.
Are you organised, creative, customer-focused, and looking to build a career in digital business and marketing? I am recruiting for an exciting newly created position within a growing small business. As the E-Commerce Social Media Administrator, you will play a key role in supporting their online sales operation, managing customer interactions, and developing their digital presence. This is a fantastic opportunity for someone who enjoys variety in their work and wants to take ownership of projects while contributing directly to the future growth of the business.
The Role
Reporting directly to the management team, you will oversee customer enquiries and online orders, ensuring a seamless customer experience from initial contact through to delivery. You will also take responsibility for managing and developing their social media presence, creating engaging content, supporting marketing initiatives, and helping to strengthen their brand online. In addition, you will provide general administrative support and assist customers both over the phone and in person when required.
Key Responsibilities
- Manage and maintain customer records using the company CRM system.
- Process online orders and monitor customer journeys from enquiry through to delivery.
- Communicate with customers regarding their orders and inquiries.
E-Commerce & Social Media Administrator employer: Parkside Office Professional
Join a dynamic and innovative small business as an E-Commerce & Social Media Administrator, where your creativity and organisational skills will be valued. With a strong focus on employee growth and a collaborative work culture, you'll have the opportunity to take ownership of projects and directly impact the company's digital presence. Enjoy a supportive environment that encourages professional development while working in a role that offers variety and meaningful contributions to the business's success.
Contact Details:
Parkside Office Professional Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land E-Commerce & Social Media Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the e-commerce and social media space. Attend events, join online forums, and connect with industry professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best social media posts, e-commerce projects, or any relevant work. This will give potential employers a taste of what you can bring to the table and set you apart from the crowd.
✨Tip Number 3
Prepare for interviews by researching the company and its digital presence. Be ready to discuss how you can enhance their e-commerce strategy and social media engagement. Tailor your answers to show you understand their brand and vision.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, it’s a great way to ensure your application gets seen by the right people. Let’s get you that dream job!
We think you need these skills to ace E-Commerce & Social Media Administrator
Some tips for your application 🫡
Show Your Creativity:As an E-Commerce & Social Media Administrator, creativity is key! Make sure to showcase your creative flair in your application. Whether it’s through a unique cover letter or a portfolio of your previous work, let us see how you can bring fresh ideas to our digital presence.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to highlight your relevant experience and skills that match the job description. We want to see how you fit into our team and what you can bring to the table.
Highlight Customer Focus:Since this role involves managing customer interactions, make sure to emphasise your customer service skills. Share examples of how you've gone above and beyond for customers in the past. We love candidates who are passionate about creating great customer experiences!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Parkside Office Professional
✨Know Your Stuff
Before the interview, make sure you understand the company’s e-commerce and social media strategies. Familiarise yourself with their online presence and think about how you can contribute to their growth. This shows that you're genuinely interested and ready to hit the ground running.
✨Showcase Your Creativity
As an E-Commerce & Social Media Administrator, creativity is key! Prepare examples of past projects where you've created engaging content or improved customer interactions. Bring a portfolio if you have one, as it can really help illustrate your skills.
✨Customer Focus is Key
Since this role involves managing customer enquiries and ensuring a seamless experience, be ready to discuss how you’ve handled customer service in the past. Share specific examples of how you resolved issues or enhanced customer satisfaction.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company’s future plans for e-commerce and social media. This not only shows your interest but also helps you gauge if the company aligns with your career goals.
