At a Glance
- Tasks: Manage customer orders and ensure timely delivery while providing top-notch service.
- Company: Join a dynamic supply chain team focused on customer satisfaction.
- Benefits: Enjoy a competitive salary, flexible working options, and growth opportunities.
- Other info: Collaborative environment with a focus on continuous improvement and career advancement.
- Why this job: Be the key contact for customers and make a real difference in their experience.
- Qualifications: Strong organisational skills and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 £ per year.
Customer Service Logistics Executive SAP 4 Hanna Hybrid Customer Service Logistics Executive My client is seeking a highly organized and customer-focused Customer Service Logistics Executive to join our Supply Chain team.
This role is responsible for managing customer orders from receipt through to delivery, invoicing, and collection, while ensuring excellent customer service and operational efficiency.
You will act as the primary point of contact for customers, working closely with internal teams and third-party logistics providers to ensure orders are delivered on time and in full (OTIF).
The role also involves supporting logistics operations, driving continuous improvement initiatives, and contributing to the achievement of key service and cost objectives.
Key Responsibilities Customer Service Order Management Process customer orders accurately and within agreed lead times.
Verify stock availability and coordinate order fulfillment with third-party logistics providers.
Manage customer enquiries via email, phone, and other communication channels, delivering a high level of customer service.
Ensure credit-released orders are processed before daily cut-off times.
Monitor order progress and proactively resolve any issues affecting customer deliveries.
Support the achievement and continuous improvement of Customer Serv...
Contact Details:
Parkside Office Professional Recruitment Team
