At a Glance
- Tasks: Coordinate patient care and support families in a compassionate healthcare environment.
- Company: Join a dedicated palliative care service making a real difference in the community.
- Benefits: Competitive salary, full-time hours, and opportunities for personal development.
- Other info: Work in a supportive team with excellent career growth potential.
- Why this job: Make a meaningful impact on patients' lives during crucial times.
- Qualifications: Experience in healthcare coordination and a Level 3 qualification in Health & Social Care.
The predicted salary is between 37035 - 45265 £ per year.
- Care Co-ordinator
- Harrow | £27,212.02 – £29,862.13 per annum + London Allowance
- Permanent | Full-time, 37.5 hours per week | Part-time hours considered
Make a difference through compassionate, coordinated care Are you an organised, compassionate and proactive healthcare professional looking for a rewarding role where you can make a real difference to patients and their families?
We are looking for an experienced
Care Co-ordinator to join a specialist palliative care service supporting patients and families across the local community.
This is an important role within a
24-hour advice and support service , helping to ensure patients receive timely, compassionate and well-coordinated care.
You will work closely with registered nurses and a wide range of healthcare and community professionals to coordinate referrals, support care pathways and help patients remain in their preferred place of care wherever possible.
You will also play an important role in supporting joined-up working and helping to prevent avoidable hospital admissions through effective communication and coordination between services.
About the role As a Care Co-ordinator, you will
- Coordinate referrals and support patient care pathways.
- Triage and prioritise referrals alongside a registered nurse, considering urgency, complexity and risk.
- Act as a key point of contact for patients, families, carers and healthcare professionals.
- Respond to clinical enquiries by telephone and provide appropriate information and signposting.
- Ensure patients receive a welcome call and relevant service information.
- Monitor and manage referrals and email communications.
- Support the smooth flow of information between healthcare services and professionals.
- Liaise with GPs, community teams, ambulance services, hospices, clinical specialists, social care and voluntary sector organisations.
- Recognise signs of deterioration, red flags and safeguarding concerns, escalating appropriately.
- Promote coordinated, person-centred care for patients and their families.
- Maintain accurate records and report accidents and incidents appropriately.
- Work within your scope of practice while maintaining confidentiality and professional standards.
- Contribute to the delivery of a high-quality palliative and end-of-life care service.
About you You will have experience of coordinating appointments, referrals or patient pathways , ideally within a healthcare or community setting.
You will understand the principles of palliative care and the importance of providing holistic, person-centred support to patients and families.
We are looking for someone who has
- A good standard of literacy and numeracy, with GCSE English and Maths or equivalent.
- A Level 3 qualification in Health & Social Care.
- Experience working within multidisciplinary teams.
- Experience handling confidential information.
- An understanding of palliative care and primary healthcare services.
- Knowledge of confidentiality and information governance.
- Excellent communication and interpersonal skills.
- A professional and friendly telephone manner.
- The ability to work both independently and as part of a team.
- The ability to remain calm and effective under pressure.
- An accurate, methodical and organised approach to your work.
- The ability to prioritise competing demands and adapt to changing situations.
- Good problem-solving skills and IT skills.
- An understanding of adult safeguarding.
- A willingness to take direction, undertake delegated duties and escalate concerns appropriately.
What will make you successful?
You will be a compassionate and culturally sensitive professional who is comfortable supporting people from a wide range of backgrounds and communities.
You will demonstrate
- Drive, enthusiasm and initiative.
- Excellent communication and relationship-building skills.
- The ability to work autonomously while contributing positively to a team.
- The ability to prioritise effectively and maintain high standards while working under pressure.
- A commitment to professional and personal development.
- The ability to recognise when you need support and make appropriate use of supervision.
- A strong commitment to confidentiality, dignity and respect.
- A flexible and collaborative approach to your work.
Why apply? This is an opportunity to use your healthcare coordination and communication skills in a role where what you do directly supports patients, families and carers at an important time in their lives .
If you are organised, compassionate and confident working in a busy healthcare environment, and you want to be part of a service delivering high-quality palliative care, we would love to hear from you.
Apply now to take the next step in your career as a Care Co-ordinator.
Care Co-ordinator in Harrow employer: Parkside Office Professional Careers
As a leading FinTech business, we pride ourselves on being an excellent employer that fosters a dynamic and fast-paced work culture. Our commitment to employee growth is evident through continuous training and development opportunities, ensuring that our team members thrive in their careers while contributing to the company's success. Located in a vibrant area, we offer unique advantages such as collaboration with diverse stakeholders and the chance to shape the future of risk management in a rapidly evolving industry.
Contact Details:
Parkside Office Professional Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Care Co-ordinator in Harrow
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Parkside Office Professional Careers.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Parkside Office Professional Careers.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Parkside Office Professional Careers, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Care Co-ordinator in Harrow
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Parkside Office Professional Careers.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Parkside Office Professional Careers.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Parkside Office Professional Careers. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Parkside Office Professional Careers. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Parkside Office Professional Careers
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Parkside Office Professional Careers’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
