At a Glance
- Tasks: Welcome customers and handle inquiries while supporting sales and service teams.
- Company: Join Park's Motor Group, Scotland’s leading independent motor group since 1971.
- Benefits: Enjoy competitive salary, 30 days holiday, and discounts on car purchases.
- Other info: Full-time role based in Edinburgh with opportunities for growth.
- Why this job: Be the first point of contact, making lasting impressions in a dynamic environment.
- Qualifications: Exceptional customer service skills and an approachable manner are essential.
The predicted salary is between 24000 - 36000 £ per year.
Location
Aberdeen
Franchise
Lexus
An exciting opportunity has arisen for a full time Showroom Host based at our Lexus showroom in Aberdeen.
As our customers' first point of contact, you will provide an outstanding and professional service to our customers at all times to create a lasting impression. As part of this role you will be responsible for sales administration duties, handling telephone enquiries and providing ongoing support for both the Sales and Service departments. To be considered for the Showroom Host role candidates must be able to demonstrate exceptional customer service and have an approachable manner.
What will I do as a Showroom Host?
- Welcome guests visiting the showroom, ensuring they receive a pleasant and professional welcome
- Handle all internal and external telephone enquiries promptly and politely
- Be responsible for sales administration duties, supporting your Sales team and also the Service team
- Keep up to date with knowledge of the brand and products
- Deliver excellent customer service in all that you do
Perks of the job
- Competitive Salary
- 30 days holiday
- BEN Automotive Assistance Program
- Refer a friend scheme
- Attractive discounts when purchasing new and used cars
- Subsidised car leasing scheme accessible to you and your family
For You
- Access to the Company Pension Scheme
- Colleague Introductory Scheme
- Industry leading discounts on purchases on new and used cars
- Death in service benefit
For You And Your Family
- Discounted Servicing
- Subsidised car purchase scheme
- Employee Assistance Programme
- 24/7 remote GP
- Medical second opinions
- Unlimited mental health support
- Physiotherapy help and advice
- Savings and discounts on shopping
- Financial and legal support
- Wellbeing assistance
Qualifications
- Exceptional customer service skills and an approachable manner.
- Experience in sales administration and telephone support preferred.
Showroom Host employer: Park's Motor Group
Park's Motor Group is an exceptional employer, offering a vibrant work culture where employees are valued and supported. Located in Edinburgh, the role of Showroom Host provides not only competitive salaries and generous holiday allowances but also extensive benefits such as discounted car servicing and a contributory pension scheme. With a strong focus on employee growth and wellbeing, including access to mental health support and professional development opportunities, Park's is dedicated to fostering a rewarding environment for all staff.
StudySmarter Expert Advice🤫
We think this is how you could land Showroom Host
✨Tip Number 1
Familiarise yourself with the BMW brand and its products. Knowing the latest models, features, and promotions will help you engage confidently with customers and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you to handle various customer enquiries and ensure you can provide a professional and pleasant experience.
✨Tip Number 3
Network with current or former employees of Park's Motor Group. They can offer valuable insights into the company culture and expectations, which can help you tailor your approach during the interview.
✨Tip Number 4
Prepare questions to ask during your interview that show your interest in the role and the company. Inquiring about team dynamics or customer service strategies can demonstrate your proactive attitude.
We think you need these skills to ace Showroom Host
Some tips for your application 🫡
Understand the Role:Before applying, make sure to thoroughly read the job description for the Showroom Host position. Understand the key responsibilities and required skills, such as exceptional customer service and sales administration duties.
Tailor Your CV:Customise your CV to highlight relevant experience and skills that align with the Showroom Host role. Emphasise any previous customer service roles and administrative tasks you've handled.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at Park's Motor Group and how you can contribute to their commitment to outstanding customer service.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Park's Motor Group
✨Know the BMW Brand
Familiarise yourself with BMW's latest models, features, and brand values. This knowledge will help you engage confidently with customers and demonstrate your commitment to providing excellent service.
✨Practice Your Customer Service Skills
As a Showroom Host, exceptional customer service is key. Prepare by role-playing common scenarios you might encounter, such as handling inquiries or welcoming guests, to showcase your approachable manner during the interview.
✨Prepare for Sales Administration Questions
Be ready to discuss your experience with sales administration tasks. Think of examples where you've successfully supported a team or managed enquiries, as this will highlight your organisational skills and ability to multitask.
✨Show Enthusiasm for the Role
Express genuine excitement about the opportunity to work at Park's Motor Group. Employers appreciate candidates who are passionate about their roles, so let your enthusiasm shine through in your responses.
