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- Tasks: Join our team as a Service Advisor, assisting customers and managing paperwork.
- Company: Park's Motor Group is a leading motor group in Scotland with diverse franchises.
- Benefits: Enjoy industry discounts, a pension scheme, and 24/7 mental health support.
- Other info: Flexible hours with a friendly team atmosphere.
- Why this job: This role offers growth opportunities and a supportive team environment.
- Qualifications: Confident in Microsoft Office, with strong communication and numeracy skills.
The predicted salary is between 28800 - 43200 £ per year.
Park’s Motor Group is seeking a bright, enthusiastic individual to take up a position as a full-time Service Advisor based in our Multi Franchise Service Centre located in East Kilbride.
About the role:
You will work within our friendly team supporting our branch and its customers through various administration services we provide for our manufacturers.
The hours are 8.00am to 5.30pm (Monday to Friday) with an hour lunch, and Saturdays from 8.00am to 12.30pm on a rota.
What you will do:
- Help contribute towards the team\’s daily workload
- Process invoices, paperwork, and customer details
- Liaise directly with customers, providing a second-to-none level of service
- Maintain, create, and update our databases
- Maintain a high, consistent quality of work
- Communicate in a confidential, professional, and appropriate manner
- Continuously develop your personal skills and knowledge
Your skills & experience will include:
- Ability to confidently use Microsoft Office, Excel, Word, and email packages
- Attention to detail
- Strong, confident communication skills
- Polite and warm telephone manner
- Good numeracy skills
- Adaptability to varying tasks
- Willingness to learn and develop
As a Park\’s Motor Group employee, you will receive:
For you:
- Access to the Company Pension Scheme
- Colleague Introductory Scheme
- Industry-leading discounts on new and used cars
- Death in service benefit
For you and your family:
- Discounted servicing
- Subsidised car purchase scheme
- Employee Assistance Programme
- 24/7 remote GP
- Medical second opinions
- Unlimited mental health support
- Physiotherapy help and advice
- Savings and discounts on shopping
- Financial and legal support
- Wellbeing assistance
This is a fantastic opportunity in Park’s Motor Group. We offer genuine scope for development and progression from a Service Advisor position and beyond. If you have the desire to learn and the drive to join our team, we want to hear from you.
Why Park\’s Motor Group?
Park\’s is one of Scotland\’s largest and most successful motor groups, operating a diverse portfolio of luxury, niche, and volume franchises from 77 franchise outlets throughout the UK.
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Service Advisor employer: Park's Motor Group
Contact Detail:
Park's Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with the automotive industry, especially the services offered by Park's Motor Group. Understanding their range of vehicles and services will help you engage confidently with customers and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your communication skills, particularly over the phone. Since a polite and warm telephone manner is crucial for a Service Advisor, consider role-playing scenarios with friends or family to build your confidence.
✨Tip Number 3
Brush up on your Microsoft Office skills, especially Excel and Word. Being proficient in these tools will not only help you in daily tasks but also show your potential employer that you're ready to hit the ground running.
✨Tip Number 4
Network with current or former employees of Park's Motor Group if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Service Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and administration. Use bullet points for clarity and include specific examples of your achievements.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work at Park's Motor Group and how you can contribute to their team. Be sure to showcase your communication skills and attention to detail.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial for a Service Advisor.
How to prepare for a job interview at Park's Motor Group
✨Show Your Enthusiasm
As a Service Advisor, your attitude matters. Make sure to express your enthusiasm for the role and the company during the interview. A positive attitude can set you apart from other candidates.
✨Demonstrate Communication Skills
Since you'll be liaising directly with customers, it's crucial to showcase your strong communication skills. Practice clear and polite responses, and be ready to discuss how you've handled customer interactions in the past.
✨Highlight Attention to Detail
Attention to detail is key in this role. Be prepared to give examples of how you've maintained accuracy in previous jobs, especially when processing paperwork or managing databases.
✨Prepare for Common Questions
Anticipate questions related to your experience with Microsoft Office and your ability to adapt to varying tasks. Have specific examples ready that demonstrate your proficiency and flexibility in these areas.