At a Glance
- Tasks: Join our team as a Service Advisor, supporting customers and managing admin tasks.
- Company: Park's Motor Group is one of Scotland's largest and most successful motor groups.
- Benefits: Enjoy perks like a pension scheme, discounts on cars, and 24/7 remote GP access.
- Other info: Ideal for motivated individuals looking to kickstart their career in the automotive industry.
- Why this job: This role offers growth opportunities and a chance to develop your skills in a friendly environment.
- Qualifications: Confident with Microsoft Office, strong communication skills, and a willingness to learn are essential.
The predicted salary is between 28800 - 43200 £ per year.
Service Advisor Wanted
Location: Inverness
Brand: Ford
Due to continued growth at our busy service centre in Inverness, we require motivated and proactive Service Advisors to join our team.
About The Role
You will work within our friendly team supporting our branch and its customers through the various administration services we provide for our manufacturers.
What You Will Do
- Help contribute towards the team's daily workload
- Process invoices, paperwork, and customer details
- Liaise directly with customers providing a second to none level of service
- Maintain, create and change in our databases
- Be able to, maintain a high consistent quality of work
- Communicate in a confidential, professional, and appropriate manner
- Continually develop your personal skills and knowledge
Your Skills & Experience Will Include
- The ability to confidently use Microsoft Office, Excel, and Word as well as email package
- Have an eye for attention to detail
- Be a strong confident communicator
- Have a polite and warm telephone manner
- Good numeracy skills
- Be adaptable to varying tasks
- Have a desire and willingness to learn
For You
As a Park's Motor Group employee you will receive:
- Access to the Company Pension Scheme
- Colleague Introductory Scheme
- Industry leading discounts on purchases on new and used cars
- Death in service benefit
For You And Your Family
- Discounted Servicing
- Subsidised car purchase scheme
- Employee Assistance Programme
- 24/7 remote GP
- Medical second opinions
- Unlimited mental health support
- Physiotherapy help and advice
- Savings and discounts on shopping
- Financial and legal support
- Wellbeing assistance
This is a fantastic opportunity in Park’s Motor Group. We can offer genuine scope for development and progression from a Service Advisor position and beyond.
If you have the desire to learn and the drive to become a member of our team then we want to hear from you.
Why Park's Motor Group?
Park's is one of Scotland's largest and most successful motor groups, operating a diverse portfolio of luxury, niche and volume franchises from 80 franchise outlets throughout the UK.
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Service Advisor in Inverness employer: Park's Motor Group
Park's Motor Group is an excellent employer that values its team members by fostering a supportive and dynamic work culture across its various locations, including Ayr, Coatbridge, Hamilton, and Inverness. Employees benefit from a comprehensive pension scheme and robust support services, ensuring both personal and professional growth opportunities in a vibrant environment dedicated to exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor in Inverness
✨Tip Number 1
Familiarise yourself with the specific services and products offered by Park's Motor Group. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the company and its operations.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since a polite and warm telephone manner is crucial for this role, consider role-playing scenarios with friends or family to build your confidence.
✨Tip Number 3
Showcase your adaptability by preparing examples of how you've successfully handled varying tasks in previous roles. This will highlight your ability to thrive in a dynamic environment, which is essential for a Service Advisor.
✨Tip Number 4
Network with current or former employees of Park's Motor Group on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can give you an edge during the application process.
We think you need these skills to ace Service Advisor in Inverness
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that align with the Service Advisor role. Emphasise your proficiency in Microsoft Office, attention to detail, and communication skills.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific reasons why you want to work at Park's Motor Group and how you can contribute to their team.
Showcase Customer Service Skills:In your application, provide examples of past experiences where you delivered excellent customer service. This will demonstrate your ability to maintain a high level of service as required in the role.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Park's Motor Group
✨Show Your Communication Skills
As a Service Advisor, strong communication is key. During the interview, demonstrate your ability to communicate clearly and professionally. Use examples from past experiences where you successfully handled customer interactions.
✨Highlight Your Attention to Detail
This role requires meticulous attention to detail, especially when processing invoices and paperwork. Be prepared to discuss how you've ensured accuracy in your previous roles, and perhaps share a specific instance where your attention to detail made a difference.
✨Familiarise Yourself with Microsoft Office
Since the job requires proficiency in Microsoft Office, brush up on your skills, particularly in Excel and Word. You might be asked about your experience with these tools, so be ready to discuss how you've used them in past positions.
✨Express Your Willingness to Learn
The company values personal development, so convey your eagerness to learn and grow within the role. Share any relevant training or courses you've undertaken, and express your enthusiasm for further development opportunities.
