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- Tasks: Join our team as a Service Advisor, supporting customers and managing admin tasks.
- Company: Park's Motor Group is a leading motor group in Scotland with diverse franchises.
- Benefits: Enjoy a pension scheme, discounts on cars, and 24/7 health support.
- Why this job: Great opportunity for growth in a friendly environment with a focus on development.
- Qualifications: Confident in Microsoft Office, strong communication skills, and a willingness to learn.
- Other info: Work hours are Monday to Friday with occasional Saturday shifts.
The predicted salary is between 24000 - 36000 £ per year.
Service Advisor – Park\’s Motor Group – GlasgowLocation: Glasgow
Franchise: Jaguar Land Rover
About The RoleYou will work within our friendly team supporting our branch and its customers through the various administration services we provide for our manufacturers.
What You Will Do
Help contribute toward the team\’s daily workload
Process invoices, paperwork, and customer details
Liaise directly with customers providing a second-to-none level of service
Maintain, create, and change our databases
Maintain a high consistent quality of work
Communicate in a confidential, professional, and appropriate manner
Continually develop your personal skills and knowledge
Your Skills & Experience Will Include
The ability to confidently use Microsoft Office, Excel, and Word as well as an email package
Attention to detail
Strong confident communicator
Polite and warm telephone manner
Good numeracy skills
Adaptable to varying tasks
Desire and willingness to learn
Benefits
Company Pension Scheme
Colleague Introductory Scheme
Industry leading discounts on purchases of new and used cars
Death in service benefit
Discounted Servicing
Subsidised car purchase scheme
Employee Assistance Programme
24/7 remote GP
Medical second opinions
Unlimited mental health support
Physiotherapy help and advice
Savings and discounts on shopping
Financial and legal support
Wellbeing assistance
Seniority levelEntry level
Employment typeFull-time
Job functionOther
IndustriesAutomotive
Why Park\’s Motor Group?Park\’s is one of Scotland\’s largest and most successful motor groups, operating a diverse portfolio of luxury, niche and volume franchises from 80 franchise outlets throughout the UK.
If you have the desire to learn and the drive to become a member of our team then we want to hear from you.
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Service Advisor employer: Park's Motor Group
Contact Detail:
Park's Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with the Park's Motor Group and its various franchises. Understanding their values, services, and customer base will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Brush up on your customer service skills. As a Service Advisor, you'll be the first point of contact for customers, so practice your communication techniques and ensure you can handle queries and complaints with confidence and professionalism.
✨Tip Number 3
Get comfortable with Microsoft Office, especially Excel and Word. Since these tools are essential for processing invoices and managing customer details, being proficient will give you an edge and demonstrate your readiness for the role.
✨Tip Number 4
Show your willingness to learn and adapt. During any interactions, emphasise your eagerness to develop your skills and take on new challenges, as this aligns perfectly with the company's focus on personal growth and progression.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Service Advisor role. Emphasise your communication skills, attention to detail, and proficiency in Microsoft Office.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific reasons why you want to work at Park's Motor Group and how you can contribute to their team.
Highlight Customer Service Experience: Since the role involves liaising directly with customers, be sure to include any previous customer service experience. Provide examples of how you've delivered excellent service in past roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Park's Motor Group
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. A bright and enthusiastic attitude can go a long way in making a positive impression on the interviewers.
✨Demonstrate Your Communication Skills
As a Service Advisor, strong communication is key. Prepare examples of how you've effectively communicated with customers in the past, showcasing your polite and warm telephone manner.
✨Highlight Your Attention to Detail
Since the role involves processing invoices and customer details, be ready to discuss how you ensure accuracy in your work. Mention any specific experiences where your attention to detail made a difference.
✨Prepare Questions About Development Opportunities
Show your desire to learn and grow by asking insightful questions about training and progression within the company. This demonstrates your commitment to personal development and aligns with what Park's Motor Group values.
