Service Advisor

Location

Carlisle

Franchise

Toyota

Role Overview

Park’s Motor Group is seeking a bright, enthusiastic individual to take up a full-time Service Advisor position within our Carlisle Service Centre.

Responsibilities

• Support the team with daily workload activities
• Process invoices, paperwork, and customer details
• Liaise directly with customers, providing a second-to-none level of service
• Maintain, create, and modify data within our databases
• Maintain a consistently high quality of work
• Communicate confidentially, professionally, and appropriately
• Continuously develop personal skills and knowledge

Qualifications & Skills

• Confident use of Microsoft Office, Excel, Word, and email packages
• Strong attention to detail
• Effective communication skills
• Polite and warm telephone manner
• Good numeracy skills
• Adaptable to varying tasks
• Desire and willingness to learn

Benefits

• Company Pension Scheme access
• Colleague Introductory Scheme
• Industry-leading discounts on new and used car purchases
• Death in service benefit

Family & Wellness Benefits

• Discounted servicing
• Subsidised car purchase scheme
• Employee Assistance Programme
• 24/7 remote GP
• Medical second opinions
• Unlimited mental health support
• Physiotherapy help and advice
• Savings and discounts on shopping
• Financial and legal support
• Wellbeing assistance

This role offers genuine development and progression opportunities from Service Advisor and beyond. If you have the desire to learn and the drive to join our team, we want to hear from you.