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- Tasks: Join our team as a Service Advisor, supporting customers and managing admin tasks.
- Company: Park's Motor Group is a leading motor group in Scotland with diverse franchises.
- Benefits: Enjoy perks like a pension scheme, discounts on cars, and 24/7 health support.
- Why this job: This role offers growth opportunities and a chance to develop your skills in a friendly environment.
- Qualifications: Confident in Microsoft Office, strong communication skills, and a willingness to learn are essential.
- Other info: Ideal for high school and college students looking for a dynamic work experience.
The predicted salary is between 24000 - 36000 £ per year.
Location: Perth, Scotland
Franchise Ford Park's Motor Group is seeking a bright, enthusiastic individual to take up a position as a full-time Service Advisor based in our Ford Service Centre located in Perth.
About The Role
You will work within our friendly team supporting our branch and its customers through the various administration services we provide for our manufacturers.
What You Will Do
- Help contribute towards the team's daily workload
- Process invoices, paperwork, and customer details
- Liaise directly with customers providing a second to none level of service
- Maintain, create and change in our databases
- Maintain a high consistent quality of work
- Communicate in a confidential, professional, and appropriate manner
- Continually develop your personal skills and knowledge
Your Skills & Experience Will Include
- The ability to confidently use Microsoft Office, Excel, and Word as well as email packages
- Have an eye for attention to detail
- Be a strong confident communicator
- Have a polite and warm telephone manner
- Good numeracy skills
- Be adaptable to varying tasks
- Have a desire and willingness to learn
Benefits of Working at Park's Motor Group For You
- Access to the Company Pension Scheme
- Colleague Introductory Scheme
- Industry leading discounts on purchases of new and used cars
- Death in service benefit
For You And Your Family
- Discounted Servicing
- Subsidised car purchase scheme
- Employee Assistance Programme
- 24/7 remote GP
- Medical second opinions
- Unlimited mental health support
- Physiotherapy help and advice
- Savings and discounts on shopping
- Financial and legal support
- Wellbeing assistance
This is a fantastic opportunity in Park's Motor Group. We offer genuine scope for development and progression from a Service Advisor position and beyond. If you have the desire to learn and the drive to become a member of our team, we want to hear from you.
Why Park's Motor Group?
Park's is one of Scotland's largest and most successful motor groups, operating a diverse portfolio of luxury, niche, and volume franchises from 64 franchise outlets throughout the UK.
Contact Detail:
Park's Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with the Ford brand and its services. Understanding the products and services offered by Park's Motor Group will help you engage more effectively with customers and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since a polite and warm telephone manner is crucial for this position, consider role-playing scenarios with friends or family to build your confidence.
✨Tip Number 3
Brush up on your Microsoft Office skills, particularly Excel and Word. Being proficient in these applications will not only help you in daily tasks but also show your potential employer that you're ready to hit the ground running.
✨Tip Number 4
Show your willingness to learn by researching the automotive industry trends. This knowledge can set you apart from other candidates and demonstrate your commitment to personal development within the role.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Service Advisor role. Emphasise your communication skills, attention to detail, and proficiency in Microsoft Office.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific reasons why you want to work at Park's Motor Group and how you can contribute to their team.
Highlight Customer Service Experience: In your application, provide examples of previous customer service roles or experiences where you demonstrated strong communication and problem-solving skills. This is crucial for a Service Advisor.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Park's Motor Group
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. A positive attitude can go a long way in making a great first impression.
✨Demonstrate Your Communication Skills
As a Service Advisor, strong communication is key. Practice articulating your thoughts clearly and confidently, especially when discussing your previous experiences.
✨Highlight Your Attention to Detail
Be prepared to discuss examples where your attention to detail made a difference. This could be in processing paperwork or managing customer information accurately.
✨Prepare Questions for Them
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you gauge if the company is the right fit for you.