Product Genius

Product Genius

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage customers with your tech knowledge and provide exceptional service in a non-sales environment.
  • Company: Join Park's, Scotland's leading independent motor group, established in 1971.
  • Benefits: Enjoy industry-leading discounts, a pension scheme, and 24/7 remote GP access.
  • Why this job: Be part of a supportive family-run business that values your growth and passion for cars.
  • Qualifications: Confident communicator with a passion for automotive tech; full driver's license preferred.
  • Other info: Receive accredited training from top brands and opportunities for career progression.

The predicted salary is between 28800 - 43200 £ per year.

Product Genius Wanted

Location: Edinburgh

Brand: BMW

Are you a tech fanatic with a passion for cars? Can you provide excellent customer service? If yes, you could be our next Park’s Product Genius.

What will I do as a Park\’s Motor Group Product Genius?

  • Understand all Park’s and our partnering manufacturers products within your allocated dealership
  • Keep all dealership staff up to date with the latest information on products to ensure they have a high level of understanding
  • Use your knowledge on all products to assist our Park’s customers in a non-pressured environment – you’re a genius!
  • Support marketing activity by taking imagery of vehicles and utilising digital and social media platforms for promotion
  • Actively learn and share your expertise with customers using available resources including our Park’s bespoke Citnow digital vehicle information videos
  • Direct customers to Sales when an interest to buy becomes apparent
  • Plan, coordinate and deliver brilliant test drive experiences with our Park’s customers giving full insight of the requested vehicle during the appointment
  • Assist with customer handovers by demonstrating and setting them up with all the fantastic new features of their new vehicle

What skills will I need to succeed?

  • A confident and engaging individual with the ability to put people at ease
  • A passion for automotive technology and keen to keep up to date with latest innovations and trends
  • Dedicated team member
  • Excellent communication skills
  • Willing to help and support others
  • Competent IT skills
  • Hold a Full Driver’s License or willing to work towards obtaining

Where can this role take me?

At Park’s your career path is yours for the taking. There are always routes for progressing within the group. If you feel this is something you would like to do you will be provided with all of the support and encouragement that you need to get there.

Why Park’s?

Established in 1971, Park’s is a private family-owned business which takes great pride in being Scotland’s leading independent motor group. Our aim is to grow our business by continually exceeding customer expectations and delivering unparalleled levels of service. Combined with Park\’s of Hamilton luxury coaches, we are proud to operate a strong portfolio of 25 of the UK’s leading car brands across 67 franchised outlets throughout Scotland and England.

For You – As a Park\’s Motor Group employee you will receive:

  • Access to the Company Pension Scheme
  • Colleague Introductory Scheme
  • Industry leading discounts on purchases of new and used cars
  • Death in service benefit

For You and Your Family:

  • Discounted Servicing
  • Subsidised car purchase scheme
  • Employee Assistance Programme
  • 24/7 remote GP
  • Medical second opinions
  • Unlimited mental health support
  • Physiotherapy help and advice
  • Savings and discounts on shopping
  • Financial and legal support
  • Wellbeing assistance

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Product Genius employer: Park's Motor Group

At Park's Motor Group, we pride ourselves on being a family-run business that values each employee's growth and well-being. As a Product Genius, you'll receive comprehensive training from world-class brands, enjoy industry-leading discounts, and benefit from a supportive work culture that encourages career progression. Located in Scotland, our commitment to exceptional customer service and employee satisfaction makes us an outstanding employer for those passionate about automotive technology.
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Contact Detail:

Park's Motor Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Product Genius

✨Tip Number 1

Familiarise yourself with the latest automotive technology and trends. As a Product Genius, your passion for cars and tech will be crucial in engaging customers, so stay updated on innovations from the brands Park's represents.

✨Tip Number 2

Practice your communication skills by engaging with friends or family about their car preferences. Being able to put people at ease and convey information clearly will help you shine during customer interactions.

✨Tip Number 3

Get comfortable with digital tools and social media platforms. Since you'll be supporting marketing activities, being adept at taking photos and promoting vehicles online will set you apart as a tech-savvy candidate.

✨Tip Number 4

Consider visiting local dealerships to observe how Product Geniuses interact with customers. This hands-on experience can provide valuable insights into the role and help you understand what makes a successful Product Genius.

We think you need these skills to ace Product Genius

Excellent Communication Skills
Customer Service Orientation
Passion for Automotive Technology
Ability to Engage and Put People at Ease
Team Collaboration
Competent IT Skills
Knowledge of Digital and Social Media Platforms
Photography Skills for Marketing
Ability to Learn and Share Expertise
Full Driver's License or Willingness to Obtain

Some tips for your application 🫡

Show Your Passion: In your application, make sure to express your enthusiasm for both technology and cars. Highlight any relevant experiences or hobbies that demonstrate your passion for the automotive industry.

Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the Product Genius role. Emphasise your customer service experience and any technical knowledge you possess, as these are key aspects of the job.

Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also tells a story about why you want to work at Park's. Mention how you can contribute to their mission of exceeding customer expectations.

Highlight Communication Skills: Since excellent communication is crucial for this role, provide examples in your application that showcase your ability to engage with customers effectively. This could include previous roles where you provided support or information to clients.

How to prepare for a job interview at Park's Motor Group

✨Show Your Passion for Technology and Cars

As a Product Genius, your enthusiasm for automotive technology is crucial. Be prepared to discuss the latest innovations and trends in the industry, and share your personal experiences with cars to demonstrate your genuine interest.

✨Demonstrate Excellent Customer Service Skills

Since this role focuses on engaging customers in a non-pressured environment, practice how you can make people feel at ease. Think of examples from your past experiences where you provided outstanding customer service and be ready to share them.

✨Prepare for Product Knowledge Questions

Familiarise yourself with the products offered by Park's and their partnering manufacturers. Research key features and benefits of various models so you can confidently answer questions and provide insights during the interview.

✨Highlight Your Teamwork and Communication Skills

Being a dedicated team member is essential for this role. Prepare to discuss how you've collaborated with others in previous jobs and how you can contribute to a positive team environment at Park's.

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