At a Glance
- Tasks: Engage customers with your tech knowledge and provide exceptional service in a non-sales environment.
- Company: Join Park's, Scotland’s leading independent motor group with a family-run ethos.
- Benefits: Flexible hours, competitive pay, discounts on cars, and comprehensive support for your career.
- Other info: Great career progression opportunities and a supportive team environment.
- Why this job: Combine your passion for tech and cars while making a real impact on customer experiences.
- Qualifications: Confident communicator with a love for automotive technology and a full driver’s license.
The predicted salary is between 30000 - 42000 € per year.
Overview
Product Genius Wanted – Position available at our XPENG East Kilbride. Flexible working hours. Are you a tech fanatic with a passion for cars? Can you provide excellent customer service? If yes, you could be our next Park\'s Product Genius.
As a Product Genius you will be required to use your expert knowledge to engage and spark excitement in customers as a first point of contact in the dealership. Your passion for the product and brand paired with outstanding customer service skills will set you up for success.
Training
At our core we are a family run business. You will be provided with all of the support and training you need, not just to kick-start your career, but to thrive within Park’s. Upon starting we will provide you with manufacturer accredited training and certification from one or more of the 25 world class brands that we represent. We believe that with the right training and support you can achieve anything in your career.
What will I do as a Park’s Motor Group Product Genius?
- Understand all Park’s and our partnering manufacturers products within your allocated dealership
- Keep all dealership staff up to date with the latest information on products to ensure they have a high level of understanding
- Use your knowledge on all products to assist our Park’s customers in a non-pressured environment, this is not sales; you’re a genius!
- Support marketing activity by taking imagery of vehicles and utilising digital and social media platforms for promotion. Cameras at the ready!
- Actively learn and share your expertise with customers using available resources including our Park’s bespoke Citnow digital vehicle information videos
- Direct customers to Sales when an interest to buy becomes apparent
- Plan, coordinate and deliver brilliant test drive experiences with our Park’s customers giving full insight of the requested vehicle during the appointment
- Assist with customer handovers by demonstrating and setting them up with all the fantastic new features of their new vehicle
What skills will I need to succeed?
- A confident and engaging individual with the ability to put people at ease
- A passion for automotive technology and keen to keep up to date with latest innovations and trends
- Dedicated team member
- Excellent communication skills
- Willing to help and support others
- Competent IT skills
- Hold a Full Driver’s License or willing to work towards obtaining
Where can this role take me?
At Park’s your career path is yours for the taking. There are always routes for progressing within the group. If you feel this is something you would like to do you will be provided with all of the support and encouragement that you need to get there.
Park’s Road to Success
Why Park’s? Established in 1971, Park’s is a private family-owned business which takes great pride in being Scotland’s leading independent motor group. Our aim is to grow our business by continually exceeding customer expectations and delivering unparalleled levels of service. Combined with Park\'s of Hamilton luxury coaches, we are proud to operate a strong portfolio of 29 of the UK’s leading car brands across 80 franchised outlets throughout Scotland and England.
For You
As a Park\'s Motor Group employee you will receive:
- Access to the Company Pension Scheme
- Colleague Introductory Scheme
- Industry leading discounts on purchases on new and used cars
- Death in service benefit
For You And Your Family
- Discounted Servicing
- Subsidised car purchase scheme
- Employee Assistance Programme
- 24/7 remote GP
- Medical second opinions
- Unlimited mental health support
- Physiotherapy help and advice
- Savings and discounts on shopping
- Financial and legal support
- Wellbeing assistance
Product Genius in East Kilbride employer: Park's Motor Group
At Park's Motor Group, we pride ourselves on being a family-run business that values our employees and their growth. As a Product Genius in East Kilbride, you will enjoy flexible working hours, comprehensive training, and a supportive work culture that encourages career progression. With access to industry-leading benefits and a commitment to employee wellbeing, Park's is an excellent employer for those passionate about automotive technology and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Product Genius in East Kilbride
✨Tip Number 1
Get to know the company inside out! Research Park’s Motor Group and their brands. This way, when you walk into that interview, you can drop some knowledge bombs about their products and show them you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to simulate real-life scenarios. Being able to engage and put people at ease is key for the Product Genius role, so let’s nail that down!
✨Tip Number 3
Show off your tech passion! Bring examples of how you've kept up with automotive technology trends. Whether it’s a cool gadget or a recent innovation, sharing your enthusiasm will definitely impress the interviewers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Product Genius in East Kilbride
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for cars and technology shine through. We want to see that you’re not just looking for a job, but that you genuinely love what we do at Park’s!
Tailor Your Application:Make sure to customise your CV and cover letter to highlight the skills and experiences that match the Product Genius role. We appreciate when candidates take the time to connect their background with what we’re looking for.
Be Personable:Since this role is all about engaging with customers, your written application should reflect your communication style. Use a friendly tone and show us how you can put people at ease, just like you would in person!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Park's Motor Group
✨Know Your Stuff
As a Product Genius, you need to be well-versed in the latest automotive technology and trends. Do your homework on the brands Park’s represents and be ready to discuss their features and innovations. This will show your passion and expertise during the interview.
✨Show Off Your People Skills
Since this role is all about engaging with customers, practice your communication skills. Think of examples where you've put people at ease or provided excellent service. Being personable and confident will help you stand out as a candidate who can connect with customers.
✨Get Creative with Marketing
Familiarise yourself with digital and social media platforms, as you'll be supporting marketing activities. Bring ideas to the table about how you could use these tools to promote vehicles. Showing initiative in this area can really impress your interviewers.
✨Prepare for Practical Scenarios
Think about how you would handle various customer interactions, from giving test drives to assisting with handovers. Be ready to discuss how you'd create a non-pressured environment and ensure customers feel excited about their experience. This practical approach will demonstrate your readiness for the role.
