At a Glance
- Tasks: Greet customers, manage calls, and maintain showroom standards.
- Company: Join the friendly team at Renault & Dacia Motherwell.
- Benefits: Enjoy discounts, a pension scheme, and 24/7 health support.
- Other info: Part-time role with flexible hours and holiday cover opportunities.
- Why this job: Be the first point of contact and make a great impression!
- Qualifications: Must have a year of customer-facing experience and basic IT skills.
Location: Motherwell
Franchise: Renault & Dacia
Available Hours: Monday - Wednesday (8:30am to 5pm)
An exciting opportunity has arisen at Renault & Dacia Motherwell for a Receptionist to join our team. This position\'s has a start date of 15th of September and is a part time role with occasional holiday cover.
The Role
Our Renault & Dacia Motherwell franchise is looking to appoint an outgoing Receptionist with a can-do attitude to greet and host customers visiting the Dealership. You will be the first point of contact for all customers and will assist them both in person from the showroom and over the phone.
As well as greeting our guests, you will be carrying out a variety of daily administrative and housekeeping tasks relating to ensuring our showroom standards are always met. It’s all about giving our customers an excellent first impression
At Park\'s Renault & Dacia, we pride ourselves on delivering exceptional service to customers and work closely as a team to ensure we are delivering a first-class experience. If you would like to be part of our team and contribute to our success, we would like to hear from you.
Key Responsibilities
To answer the telephone politely and efficiently.
To deal with enquiries, taking messages or redirecting calls as appropriate.
To provide a friendly and helpful reception experience at all times.
Greet customers and notify the Sales department of their arrival maintaining a high standard of professionalism at all times.
To assist in any other administrative or stocking duties as required.
To ensure displays and refreshment areas are kept clean, fully stocked and orderly.
Required Skills
Experience working in a retail or hospitality environment in a customer-facing role for at least one year.
Confident, professional, and smart in appearance.
Basic IT and computer systems experience would be beneficial to this role.
For You
As a Park\'s Motor Group employee you will receive:
Access to the Company Pension Scheme
Colleague Introductory Scheme
Industry leading discounts on purchases on new and used cars
Death in service benefit
For You And Your Family
Discounted Servicing
Subsidised car purchase scheme
Employee Assistance Programme
24/7 remote GP
Medical second opinions
Unlimited mental health support
Physiotherapy help and advice
Savings and discounts on shopping
Financial and legal support
Wellbeing assistance
Interested?
If you have the experience we are looking for and are a friendly and positive person, this is a fantastic opportunity to join our successful team. If you are excited by this role and the prospect of joining our welcoming team at Motherwell, we want to hear from you. #J-18808-Ljbffr
Part-Time Receptionist in Motherwell employer: Park's Motor Group
At Park's Renault & Dacia in Motherwell, we offer a vibrant work culture where teamwork and exceptional customer service are at the heart of everything we do. As a part-time Receptionist, you'll enjoy flexible hours, access to industry-leading discounts, and comprehensive employee support programmes, all while contributing to a welcoming environment that values your growth and well-being. Join us and be part of a team that not only strives for excellence but also prioritises your personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Receptionist in Motherwell
✨Tip Number 1
Familiarise yourself with Renault and Dacia's brand values and customer service standards. This will help you align your approach during the interview, showcasing that you understand their commitment to exceptional service.
✨Tip Number 2
Practice your greeting and phone etiquette. Since you'll be the first point of contact for customers, demonstrating a warm and professional manner in mock scenarios can set you apart from other candidates.
✨Tip Number 3
Highlight any relevant experience in retail or hospitality during your discussions. Be ready to share specific examples of how you've provided excellent customer service in previous roles.
✨Tip Number 4
Show enthusiasm for the role and the company. Expressing genuine interest in being part of the team at Renault & Dacia Motherwell can leave a positive impression on the hiring managers.
We think you need these skills to ace Part-Time Receptionist in Motherwell
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in customer-facing roles, particularly in retail or hospitality. Emphasise any administrative skills and your ability to maintain a professional appearance.
Craft a Strong Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at Renault & Dacia Motherwell and how your skills align with their values of exceptional customer service.
Highlight Relevant Skills:In your application, clearly outline your experience with basic IT and computer systems. If you have experience managing phone enquiries or greeting customers, be sure to include these details.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Park's Motor Group
✨Show Your Customer Service Skills
As a Receptionist, you'll be the first point of contact for customers. Be prepared to demonstrate your customer service skills during the interview by sharing examples of how you've handled inquiries or resolved issues in previous roles.
✨Dress Professionally
Since the role requires a smart appearance, make sure to dress professionally for the interview. This not only shows respect for the company but also reflects the standard they expect from their staff.
✨Familiarise Yourself with the Company
Research Renault & Dacia and understand their values and services. Being knowledgeable about the company will help you answer questions more effectively and show your genuine interest in the position.
✨Prepare for Common Interview Questions
Think about common interview questions related to customer service and administrative tasks. Prepare answers that highlight your experience and how it aligns with the responsibilities of the Receptionist role.
