At a Glance
- Tasks: Support customers from first hello to handing over the keys, building lasting relationships.
- Company: Join Park's, one of Scotland's largest and most successful motor groups.
- Benefits: Enjoy a company vehicle, 30 days holiday, and industry-leading discounts.
- Why this job: Become a Motability Specialist and kickstart your career in car sales with top-notch training.
- Qualifications: Motability accreditation, strong customer service skills, and a full clean UK driving licence.
- Other info: Access to mental health support, financial assistance, and excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Overview
As a Motability Specialist, you will be geared up for every aspect of the customer experience. From the first hello to handing over the keys, you will support the customer’s needs as you build long lasting relationships with clientele. If you are a self-motivated individual, with admirable customer service skills to offer, then we have an exciting opportunity for you to join our friendly sales team in Motherwell.
Successful candidates will benefit from enrolment in our bespoke Sales Training Evaluation Program giving you all the tools you need to become a success within the car sales industry.
Responsibilities
In return for your hard work the benefits of a Motability Specialist include:
- Company vehicle.
- 30 days holiday per year.
- Full manufacturer product training and accreditation.
- Coaching and support that will allow you to fulfil your potential whilst building a career for life with a reputable company.
- Vehicle, parts and servicing discount.
The Right Person Will
- Have their Motability accreditation.
- Continually remain updated with all aspects of the Motability Scheme.
- Be self-driven for success.
- Have plenty of energy and enthusiasm!
- Be organised and act in a professional manner.
- Deliver outstanding customer service – making sure all customers are left feeling completely satisfied.
- Be able to build a natural rapport with customers.
- Be IT literate and have the ability to use modern technology and sales techniques.
- Be able to effectively operate as part of a team.
- Have exemplary communication skills (written & verbal).
- Have a full clean UK driving licence, held for a minimum of 12 months.
For You
- Access to the Company Pension Scheme
- Colleague Introductory Scheme
- Industry leading discounts on purchases on new and used cars
- Death in service benefit
For You And Your Family
- Discounted Servicing
- Subsidised car purchase scheme
- Employee Assistance Programme
- 24/7 remote GP
- Medical second opinions
- Unlimited mental health support
- Physiotherapy help and advice
- Savings and discounts on shopping
- Financial and legal support
- Wellbeing assistance
Why Park’s?
Park\’s is one of Scotland\’s largest and most successful motor groups, operating a diverse portfolio of luxury, niche and volume franchises from various locations throughout the UK. Our group operates additional services including petrol forecourts, body repair centres, fast-fit outlets, a large trade parts wholesaling operation, and luxury coach services. Our aim is to grow our business by continually exceeding customer expectations and delivering unparalleled levels of service.
If you think you’re the right person to become a part of the Park’s Motor Group Family, apply online now. We all look forward to meeting you!
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Motability Specialist employer: Park's Motor Group
Contact Detail:
Park's Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Motability Specialist
✨Tip Number 1
Get to know the company inside out! Research Park’s Motor Group and understand their values, services, and what makes them tick. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As a Motability Specialist, you'll need to build rapport with clients. Role-play scenarios with friends or family to get comfortable with handling different customer interactions and queries.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which can boost your chances of landing that job!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Motability Specialist
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your skills!
Be Yourself: We love authenticity! When writing your application, let your personality shine through. Don’t be afraid to show us your enthusiasm and energy – it’s what we’re looking for in a Motability Specialist.
Tailor Your Application: Take a moment to read through the job description and tailor your application accordingly. Mention how your skills align with the responsibilities of the role, especially your ability to build rapport with customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Park's Motor Group
✨Know Your Motability Scheme
Make sure you brush up on the details of the Motability Scheme before your interview. Understanding how it works and being able to discuss its benefits will show that you're genuinely interested in the role and ready to support customers effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered outstanding customer service. Think about times when you went above and beyond to help a customer, as this will demonstrate your ability to build rapport and ensure satisfaction.
✨Be Enthusiastic and Self-Motivated
Exude energy and enthusiasm during your interview. Employers are looking for self-driven individuals who can motivate themselves and others. Share your passion for helping customers and how you stay organised and professional in your work.
✨Familiarise Yourself with Technology
Since the role requires IT literacy, be prepared to discuss your experience with modern technology and sales techniques. If you have any specific tools or software you’ve used in previous roles, mention them to highlight your adaptability and readiness for the job.