At a Glance
- Tasks: Build relationships with customers and facilitate finance and insurance product sales.
- Company: Join Park's Motor Group, representing luxury brands like McLaren and Lamborghini.
- Benefits: Enjoy 30 days holiday, a company vehicle, and industry-leading discounts.
- Other info: Access to mental health support and career development opportunities.
- Why this job: Be part of a dynamic team and make a real impact in customer satisfaction.
- Qualifications: Self-motivated leader with excellent customer service skills.
The predicted salary is between 30000 - 40000 € per year.
Location: Leeds, England
Franchise: McLaren, Lamborghini, and ALPINE STORE
As a Business Manager at Park's Motor Group, you will be a dynamic and forward‑thinking professional building ongoing relationships with customers and your team. If you are a self‑motivated leader who can offer excellent customer service, we can offer you an exciting opportunity to join our successful team in Leeds.
Responsibilities
- Facilitate the sale of finance and insurance products for customers.
- Ensure the highest level of customer satisfaction is achieved.
- Meet with, or speak to, all customers purchasing a new or used vehicle to qualify their needs, present suitable product solutions, and undertake the Demands and Needs Statement.
- Present additional insurance products to customers (if suitable via Statement of Demands and Needs).
- Monitor overall department performance.
- Achieve Park’s business plan objectives.
- Ensure that TCF objectives & process are carried out thoroughly.
- Maintain and develop good relationships with customers by meeting and exceeding their expectations.
- Manage customer problems, complaints and difficult situations related to insurance and finance products, resolving issues to mutual satisfaction.
- Collect relevant Management Information (MI).
- Ensure all Park’s Motor Group policies and objectives are followed.
- Continuously observe for instances of financial crime (money laundering & fraud).
- Ensure all relevant training is carried out.
- Report to General Manager, Group Business Manager, and Group Sales Director.
Benefits
- A company vehicle.
- 30 days holiday per year.
- Full manufacturer product training and accreditation.
- Support that allows fulfilment of potential while building a career with a reputable company.
- Vehicle, parts, and servicing discount.
- Access to the Company Pension Scheme.
- Colleague Introductory Scheme.
- Industry‑leading discounts on purchases of new and used cars.
- Death in service benefit.
- Discounted servicing.
- Subsidised car purchase scheme.
- Employee Assistance Programme.
- 24/7 remote GP.
- Medical second opinions.
- Unlimited mental health support.
- Physiotherapy help and advice.
- Savings and discounts on shopping.
- Financial and legal support.
- Wellbeing assistance.
Business Manager in Leeds employer: Park's Motor Group
Park's Motor Group is an exceptional employer located in Leeds, offering a vibrant work culture that prioritises employee growth and customer satisfaction. As a Business Manager, you will benefit from comprehensive training, a supportive environment, and a range of perks including a company vehicle, generous holiday allowance, and extensive wellbeing support, making it an ideal place for those seeking a rewarding career in the automotive industry.
StudySmarter Expert Advice🤫
We think this is how you could land Business Manager in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what makes Park's Motor Group tick, and be ready to show how you can contribute to their success. We want to see your passion!
✨Tip Number 3
Practice your pitch! Be clear about your skills and experiences that align with the Business Manager role. We recommend rehearsing with a friend or in front of a mirror to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team at Park's Motor Group.
We think you need these skills to ace Business Manager in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Business Manager role. Highlight your experience in customer service and finance, as well as any leadership roles you've had. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for Park's Motor Group. Share specific examples of how you've built relationships and resolved customer issues in the past.
Showcase Your Skills:Don’t forget to showcase your skills that align with the job description. Whether it's your ability to monitor performance or your knack for problem-solving, we want to know how you can help us achieve our business objectives.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our dynamic team in Leeds!
How to prepare for a job interview at Park's Motor Group
✨Know Your Products Inside Out
As a Business Manager, you'll be dealing with finance and insurance products daily. Make sure you understand the ins and outs of these offerings. Research McLaren, Lamborghini, and ALPINE's specific products and how they can benefit customers. This knowledge will help you present suitable solutions confidently during the interview.
✨Showcase Your Customer Service Skills
Customer satisfaction is key in this role. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight how you resolved complaints or difficult situations, as this will demonstrate your ability to maintain good relationships and exceed expectations.
✨Familiarise Yourself with TCF Objectives
Understanding Treating Customers Fairly (TCF) is crucial for this position. Brush up on what TCF means and how it applies to finance and insurance products. Be ready to discuss how you would ensure these principles are upheld in your work, showing that you’re aligned with the company’s values.
✨Prepare Questions for Your Interviewers
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, company culture, and performance metrics. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
