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- Tasks: Welcome customers, handle enquiries, and support sales and service teams.
- Company: Join Park's Motor Group, Scotland’s leading independent motor group.
- Benefits: Enjoy discounts on cars, health support, and a pension scheme.
- Why this job: Be the first point of contact and create lasting impressions for customers.
- Qualifications: Exceptional customer service skills and a friendly approach.
- Other info: Join a family-owned business with a strong reputation and growth opportunities.
The predicted salary is between 24000 - 36000 £ per year.
An exciting opportunity has arisen for a full time Showroom Host based at our Mazda & Toyota showrooms in Inverness. As our customers' first point of contact, you will provide an outstanding and professional service to our customers at all times to create a lasting impression. As part of this role you will be responsible for sales administration duties, handling telephone enquiries and providing ongoing support for both the Sales and Service departments. To be considered for the Showroom Host role candidates must be able to demonstrate exceptional customer service and have an approachable manner.
What will I do as a Showroom Host?
- Welcome guests visiting the showroom, ensuring they receive a pleasant and professional welcome
- Handle all internal and external telephone enquiries promptly and politely
- Be responsible for Sales Administration duties, supporting your Sales team and also the Service team
- Keep up to date with knowledge of the Toyota brand and products
- Deliver excellent customer service in all that you do
As a Park's Motor Group employee you will receive:
- Access to the Company Pension Scheme
- Colleague Introductory Scheme
- Industry leading discounts on purchases on new and used cars
- Death in service benefit
For you and your family:
- Discounted Servicing
- Subsidised car purchase scheme
- Employee Assistance Programme
- 24/7 remote GP
- Medical second opinions
- Unlimited mental health support
- Physiotherapy help and advice
- Savings and discounts on shopping
- Financial and legal support
- Wellbeing assistance
Why Park’s? Established in 1971, Park’s is a private family-owned business, which takes great pride in being Scotland’s leading independent motor Group. Our aim is to grow our business by continually exceeding customer expectations and delivering unparalleled levels of service. Combined with Park's of Hamilton luxury coaches, we are proud to operate a strong portfolio of 29 of the UK’s leading car brands across 80 franchised outlets throughout Scotland and England.
Showroom Host in Inverness employer: Park's Motor Group
Contact Detail:
Park's Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Host in Inverness
✨Tip Number 1
First impressions matter, so when you walk into that showroom, make sure to smile and greet everyone warmly. We want to show that you're approachable and ready to help, just like a true Showroom Host should be!
✨Tip Number 2
Brush up on your knowledge of the Toyota and Mazda brands before your interview. We need to demonstrate that we’re not just friendly faces but also knowledgeable about the products we’re representing.
✨Tip Number 3
Practice handling phone enquiries with a friend or family member. We want to ensure that we can respond promptly and politely, just like we would in the showroom. It’s all about showing off our customer service skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed and shows that you’re genuinely interested in joining our team at Park’s Motor Group.
We think you need these skills to ace Showroom Host in Inverness
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you connect with customers.
Tailor Your Application: Make sure to tailor your application specifically for the Showroom Host position. Highlight your customer service experience and any relevant skills that match what we’re looking for in our ideal candidate.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Park's Motor Group
✨Know Your Stuff
Before heading into the interview, make sure you brush up on your knowledge of the Toyota and Mazda brands. Familiarise yourself with their latest models, features, and any recent news. This will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Practice Your Customer Service Skills
As a Showroom Host, exceptional customer service is key. Think of scenarios where you might need to handle difficult customers or tricky enquiries. Practising your responses can help you feel more confident and prepared to showcase your approachable manner during the interview.
✨Dress to Impress
First impressions matter! Make sure you dress smartly and professionally for the interview. A polished appearance reflects your seriousness about the role and aligns with the professional environment of a car showroom.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, what a typical day looks like, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
