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For Companies At a Glance
- Tasks: Build relationships with customers and lead a dynamic team in the automotive industry.
- Company: Join a reputable company with a strong presence across Scotland.
- Benefits: Company vehicle, 30 days holiday, and industry-leading discounts.
- Why this job: Make a real impact while developing your career in a supportive environment.
- Qualifications: Experience in sales or leadership with a focus on customer service.
- Other info: Access to mental health support and a comprehensive employee assistance programme.
The predicted salary is between 36000 - 60000 £ per year.
Location: Aberdeen, Ayrshire, Bathgate, Dumfries, Inverness & Lanarkshire
Franchise: Various
Due to recent growth in our business, we have a fantastic opportunity for Business Managers in multiple locations throughout Scotland. As a Parks Business Manager, you will be a dynamic and forward-thinking professional as you build ongoing relationships with our customers and your team. If you are an experienced self-motivated leader, or an experienced automotive Sales Executive, who can offer excellent customer service, then we can offer you an exciting opportunity to join one of our successful teams.
As a Park's Motor Group Business Manager you will receive:
- Company vehicle.
- 30 days holiday per year.
- Full manufacturer product training and accreditation.
- Support that will allow you to fulfil your potential whilst building a career for life with a reputable company.
- Vehicle, parts and servicing discount.
The right person will be required:
- To facilitate the sale of finance and insurance products for customers.
- To ensure the highest level of customer satisfaction is achieved.
- Meeting with or speaking to all customers who are in the process of purchasing a new or used vehicle in order to qualify their needs and requirements and to present the most suitable product solutions (also to undertake the Demands and Needs Statement).
- Presents additional insurance products to customers (if suitable via Statement of Demands and Needs (SDN)).
- Monitors overall department performance.
- Achieve Parks business plan objectives.
- Ensure that TCF objectives & process are carried out thoroughly.
- Maintain and develop good relationships with customers by meeting and exceeding their expectations.
- Manages customer problems, complaints and difficult situations in relation to insurance and finance products, consequently resolving the issue to mutual satisfaction of the customer and Parks Motor Group.
- Collect relevant Management Information (MI).
- Ensures that all Parks Motor Group policies and objectives are followed.
- Continually observing for instances of financial crime (Money Laundering & Fraud).
- Ensure that all relevant training is carried out.
- Report to Sales Manager & Group F&I Manager.
In return for your best efforts and commitment, we will reward you with an industry-leading remuneration package and a real opportunity to develop your career into the next step and beyond.
As a Park's Motor Group employee you will receive:
- Access to the Company Pension Scheme
- Colleague Introductory Scheme
- Industry leading discounts on purchases on new and used cars
- Death in service benefit
For you and your family:
- Discounted Servicing
- Subsidised car purchase scheme
- Employee Assistance Programme
- 24/7 remote GP
- Medical second opinions
- Unlimited mental health support
- Physiotherapy help and advice
- Savings and discounts on shopping
- Financial and legal support
- Wellbeing assistance
Locations
Business Manager - Various Locations in Hamilton, Scotland employer: Park's Motor Group
Contact Detail:
Park's Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Manager - Various Locations in Hamilton, Scotland
✨Tip Number 1
Network like a pro! Get out there and connect with people in the automotive industry. Attend local events, join relevant online groups, and don’t be shy about reaching out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what makes Parks Motor Group tick and think about how your experience aligns with their goals. This will help you stand out as a candidate who’s genuinely interested in the role.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills can benefit the team and improve customer satisfaction. Role-play with a friend or in front of a mirror to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Parks Motor Group. Let’s get you that dream job!
We think you need these skills to ace Business Manager - Various Locations in Hamilton, Scotland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Manager role. Highlight your experience in customer service and leadership, as these are key for us. Use specific examples that showcase your skills and achievements.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about this role and how your background makes you a perfect fit. Keep it engaging and personal – we want to get to know you!
Showcase Your Customer Focus: Since customer satisfaction is crucial for us, make sure to include examples of how you've gone above and beyond for customers in your application. This will demonstrate your commitment to excellent service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Park's Motor Group
✨Know Your Stuff
Make sure you understand the role of a Business Manager inside out. Familiarise yourself with the key responsibilities, especially around customer service and finance products. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a self-motivated leader, be ready to share examples of how you've successfully led teams or managed customer relationships in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Prepare for Customer Scenarios
Expect questions about handling customer complaints or difficult situations. Think of specific instances where you resolved issues effectively. This will demonstrate your problem-solving skills and commitment to customer satisfaction, which is crucial for this role.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the company culture, team dynamics, or future growth opportunities. This shows your enthusiasm for the role and helps you assess if it's the right fit for you.
