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- Tasks: Lead engaging training sessions for Sales and Management teams to boost their skills.
- Company: Join Park's Motor Group, a trusted family-owned leader in Scotland's automotive industry.
- Benefits: Enjoy perks like a pension scheme, discounts on cars, and 24/7 mental health support.
- Why this job: Make a real impact by developing talent and enhancing customer satisfaction in a dynamic environment.
- Qualifications: Experience in training or management within automotive sales is essential; strong communication skills are a must.
- Other info: This role offers genuine opportunities for growth and progression within the company.
The predicted salary is between 36000 - 60000 £ per year.
Park's Motor Group is seeking a driven, bright and enthusiastic individual to take up the position as full-time Group Trainer based at our head office in Hamilton.
The Group Trainer will play a critical role in developing and implementing training programs designed to enhance the skills and knowledge of our Sales and Management teams. This position requires a dynamic individual who can effectively deliver training sessions, provide ongoing coaching, and ensure that our teams are equipped with the tools and skills necessary to meet their targets and exceed customer expectations.
Park's Motor Group is a private family-owned business and Scotland's Driving Force in the automotive industry offering a diverse range of vehicles, servicing, products and brands to our customers across the country. Our commitment to customer satisfaction and exceeding customer expectations has made us a trusted name. We are looking for a motivated and experienced Group Trainer to join our team and support the ongoing development of our Sales and Management teams.
Key Responsibilities:- Design and develop training programmes for use across all franchise locations to support and develop our Sales and Management teams.
- Create engaging and interactive training sessions that cover relevant categories such as Product Knowledge, Customer Journey, Sales Skills, Customer Understanding, System Utilisation, FCA + GDPR Compliance, Consumer Duty and Vulnerable Customers.
- Conduct group training sessions and workshops for new and existing Sales and Management staff.
- Utilise various training methods including presentations, online modules, interactive media and hands-on activities to enhance knowledge and increase staff satisfaction and retention.
- Assess the effectiveness of training programmes through feedback, evaluations, and performance metrics.
- Identify areas for improvement and implement necessary adjustments to training content and delivery methods.
- Provide one-on-one coaching and mentoring to Sales and Management teams to reinforce expectations and address individual development needs.
- Keep up to date with the latest trends, technologies, and best practices in automotive sales and management training.
- Maintain personal Continuous Personal Development Plan to demonstrate compliance and regulatory knowledge.
- Work closely with the Sales Managers and other departments to ensure processes are followed in line with company objectives.
- Communicate effectively with all levels of the organisation to ensure a clear understanding of training goals and expectations.
- Proven experience as a Trainer or Senior Manager preferably within the automotive sales industry.
- Strong knowledge of sales techniques, customer service, and automotive products.
- Excellent presentation, communication, and interpersonal skills.
- Ability to design and deliver engaging training programmes.
- Proficiency in using various systems required to help our customers purchase their desired vehicle.
- Strong organisational and time management skills.
- Ability to travel as required to different locations to deliver training sessions and follow up visits.
This is a fantastic opportunity in Park's Motor Group. We can offer genuine scope for development and progression from a Group Trainer and beyond. If you have the desire to lead and the drive to become a member of our team then we want to hear from you.
How to Apply:Interested candidates are invited to submit their Curriculum Vitae detailing their relevant experience and qualifications using the form below.
Group Trainer employer: Park's Motor Group
Contact Detail:
Park's Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group Trainer
✨Tip Number 1
Familiarise yourself with the latest trends in automotive sales and training methodologies. This will not only help you understand the industry better but also allow you to speak confidently about how you can implement these practices at Park's Motor Group.
✨Tip Number 2
Network with current or former employees of Park's Motor Group on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare to discuss specific examples of training programmes you've developed or delivered in the past. Highlighting your hands-on experience will demonstrate your capability and readiness for the role of Group Trainer.
✨Tip Number 4
Showcase your ability to adapt training methods to different learning styles. Being able to articulate how you can engage diverse teams will set you apart as a candidate who can truly enhance the skills of the Sales and Management teams.
We think you need these skills to ace Group Trainer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in training and the automotive industry. Emphasise your skills in designing training programmes and delivering engaging sessions, as these are key for the Group Trainer role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how you've successfully trained teams in the past and how you can contribute to Park's Motor Group's goals.
Highlight Relevant Skills: In your application, focus on skills such as communication, presentation, and organisational abilities. These are crucial for the role and should be clearly demonstrated through your experiences.
Showcase Continuous Development: Mention any ongoing professional development or training you've undertaken. This shows your commitment to personal growth and staying updated with industry trends, which is important for a trainer.
How to prepare for a job interview at Park's Motor Group
✨Showcase Your Training Experience
Be prepared to discuss your previous experience as a trainer, especially in the automotive industry. Highlight specific training programmes you've developed and delivered, and how they positively impacted sales or customer satisfaction.
✨Demonstrate Your Communication Skills
Since the role requires excellent presentation and interpersonal skills, practice articulating your thoughts clearly. Consider preparing a brief training session on a relevant topic to showcase your ability to engage an audience.
✨Familiarise Yourself with Company Values
Research Park's Motor Group and understand their commitment to customer satisfaction. Be ready to discuss how your training methods align with their values and how you can contribute to exceeding customer expectations.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and adaptability. Think of examples where you've had to adjust training content based on feedback or changing needs, and be ready to share these experiences.