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- Tasks: Welcome customers, handle enquiries, and support sales and service teams.
- Company: Join Park's Motor Group, Scotland’s leading independent motor group.
- Benefits: Competitive salary, 30 days holiday, and amazing discounts on cars.
- Why this job: Be the first point of contact and create lasting impressions for customers.
- Qualifications: Exceptional customer service skills and a friendly approach.
- Other info: Enjoy a supportive work environment with great career growth opportunities.
The predicted salary is between 28800 - 43200 £ per year.
An exciting opportunity has arisen for a full time Showroom Host based at our Douglas Park BMW showroom in Edinburgh. As our customers' first point of contact, you will provide an outstanding and professional service to our customers at all times to create a lasting impression. As part of this role you will be responsible for sales administration duties, handling telephone enquiries and providing ongoing support for both the Sales and Service departments.
To be considered for the Showroom Host role candidates must be able to demonstrate exceptional customer service and have an approachable manner.
What will I do as a Showroom Host?
- Welcome guests visiting the showroom, ensuring they receive a pleasant and professional welcome
- Handle all internal and external telephone enquiries promptly and politely
- Be responsible for Sales Administration duties, supporting your Sales team and also the Service team
- Keep up to date with knowledge of the BMW brand and products
- Deliver excellent customer service in all that you do
Perks of the job
- Competitive Salary
- 30 days holiday
- BEN Automotive Assistance Program
- Discounted Servicing for you and your family
- Contributory Pension Scheme
- Refer a friend scheme
- Attractive discounts when purchasing new and used cars
- Subsidised car leasing scheme accessible to you and your family
As a Park's Motor Group employee you will receive:
- Access to the Company Pension Scheme
- Colleague Introductory Scheme
- Industry leading discounts on purchases on new and used cars
- Death in service benefit
For you and your family:
- Discounted Servicing
- Subsidised car purchase scheme
- Employee Assistance Programme
- 24/7 remote GP
- Medical second opinions
- Unlimited mental health support
- Physiotherapy help and advice
- Savings and discounts on shopping
- Financial and legal support
- Wellbeing assistance
Why Park’s?
Established in 1971, Park’s is a private family-owned business, which takes great pride in being Scotland’s leading independent motor Group. Our aim is to grow our business by continually exceeding customer expectations and delivering unparalleled levels of service. Combined with Park's of Hamilton luxury coaches, we are proud to operate a strong portfolio of 29 of the UK’s leading car brands across 80 franchised outlets throughout Scotland and England.
Showroom Host in Edinburgh employer: Park's Motor Group
Contact Detail:
Park's Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Host in Edinburgh
✨Tip Number 1
First impressions matter, so when you walk into that showroom, make sure to smile and be friendly. Greet everyone warmly, as this sets the tone for your customer service skills right from the start!
✨Tip Number 2
Brush up on your knowledge of BMW products before your interview. Being able to chat confidently about the brand will show that you're genuinely interested and ready to engage with customers.
✨Tip Number 3
Practice handling phone enquiries! Role-play with a friend or family member to get comfortable with answering questions politely and efficiently. This will help you shine in the role of Showroom Host.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Showroom Host in Edinburgh
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and the BMW brand. A friendly tone can make a lasting impression.
Tailor Your Application: Make sure to tailor your application specifically for the Showroom Host position. Highlight your customer service experience and any relevant skills that match the job description. We love seeing how you connect your background to what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your skills and experiences – it makes our job easier!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re serious about joining our team at Park’s Motor Group. We can’t wait to hear from you!
How to prepare for a job interview at Park's Motor Group
✨Know Your BMW
Familiarise yourself with the BMW brand and its products. Being able to discuss the latest models, features, and innovations will show your enthusiasm and commitment to the role. It’s a great way to impress your interviewers and demonstrate that you’re ready to engage with customers.
✨Practice Your Customer Service Skills
Since you'll be the first point of contact for customers, practice how you would handle various customer scenarios. Think about how to greet guests warmly, manage phone enquiries, and resolve any issues. Role-playing with a friend can help you feel more confident and prepared.
✨Dress to Impress
As a Showroom Host, you'll represent the brand, so make sure to dress smartly and professionally for your interview. A polished appearance not only reflects well on you but also shows that you understand the importance of professionalism in customer service.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask during your interview. This could include inquiries about the team dynamics, training opportunities, or how success is measured in the role. It shows your genuine interest in the position and helps you assess if it’s the right fit for you.
