Service Advisor in Aberdeen

Service Advisor in Aberdeen

Aberdeen Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support our team by processing invoices and providing top-notch customer service.
  • Company: Join Park’s Motor Group, one of Scotland's largest motor groups.
  • Benefits: Enjoy discounts on cars, a pension scheme, and 24/7 wellbeing support.
  • Why this job: Kickstart your career in a friendly environment with real growth opportunities.
  • Qualifications: Strong communication skills and proficiency in Microsoft Office are essential.
  • Other info: Great chance to develop your skills and progress within the company.

The predicted salary is between 30000 - 42000 £ per year.

Location: Aberdeen

Franchise: Jaguar Land Rover

Park’s Motor Group is seeking a bright, enthusiastic individual to take up a position as a Service Advisor based in our Jaguar Land Rover service centre located in Aberdeen.

About The Role:

You will work within our friendly team supporting our branch and its customers through the various administration services we provide for our manufacturers.

What You Will Do:

  • Help contribute toward the team's daily workload
  • Process invoices, paperwork, and customer details
  • Liaise directly with customers providing a second to none level of service
  • Maintain, create and change our databases
  • Be able to maintain a high consistent quality of work
  • Communicate in a confidential, professional, and appropriate manner
  • Continually develop your personal skills and knowledge

Your Skills & Experience Will Include:

  • The ability to confidently use Microsoft Office, Excel, and Word as well as email package
  • Have an eye for attention to detail
  • Be a strong confident communicator
  • Have a polite and warm telephone manner
  • Good numeracy skills
  • Be adaptable to varying tasks
  • Have a desire and willingness to learn

For You:

  • As a Park's Motor Group employee you will receive:
  • Access to the Company Pension Scheme
  • Colleague Introductory Scheme
  • Industry leading discounts on purchases on new and used cars
  • Death in service benefit

For You And Your Family:

  • Discounted Servicing
  • Subsidised car purchase scheme
  • Employee Assistance Programme
  • 24/7 remote GP
  • Medical second opinions
  • Unlimited mental health support
  • Physiotherapy help and advice
  • Savings and discounts on shopping
  • Financial and legal support
  • Wellbeing assistance

This is a fantastic opportunity in Park’s Motor Group. We can offer genuine scope for development and progression from a Service Advisor position and beyond. If you have the desire to learn and the drive to become a member of our team then we want to hear from you.

Why Park's Motor Group?

Park's is one of Scotland's largest and most successful motor groups, operating a diverse portfolio of luxury, niche and volume franchises from 80 franchise outlets throughout the UK.

Service Advisor in Aberdeen employer: Park's Motor Group

Park's Motor Group is an exceptional employer located in Aberdeen, offering a vibrant work culture where teamwork and customer service excellence are at the forefront. Employees benefit from comprehensive support including a robust pension scheme, industry-leading discounts, and extensive wellbeing resources, all while enjoying genuine opportunities for personal and professional growth within one of Scotland's largest motor groups.
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Contact Detail:

Park's Motor Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Advisor in Aberdeen

✨Tip Number 1

Get to know the company! Research Park’s Motor Group and their values. When you walk into that interview, show them you’re not just another candidate – you’re genuinely interested in being part of their team.

✨Tip Number 2

Practice your communication skills. As a Service Advisor, you'll need to be a strong communicator. Role-play with a friend or family member to get comfortable with answering questions and providing excellent customer service.

✨Tip Number 3

Dress the part! First impressions matter, so make sure you look professional and polished when you go for your interview. It shows you take the opportunity seriously and are ready to represent the brand.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch and keeps you fresh in their minds. Plus, it shows you’re keen on the role!

We think you need these skills to ace Service Advisor in Aberdeen

Microsoft Office
Excel
Word
Customer Service
Attention to Detail
Communication Skills
Telephone Etiquette
Numeracy Skills
Adaptability
Administrative Skills
Database Management
Professionalism
Willingness to Learn

Some tips for your application 🫡

Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're genuinely excited about joining our team at Park’s Motor Group and working with Jaguar Land Rover.

Tailor Your CV: Make sure to customise your CV to highlight relevant skills and experiences that match the Service Advisor role. We love seeing how your background aligns with what we’re looking for, so don’t hold back!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This will help us understand your qualifications quickly!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!

How to prepare for a job interview at Park's Motor Group

✨Know Your Stuff

Before the interview, make sure you understand the role of a Service Advisor. Familiarise yourself with the services offered by Jaguar Land Rover and Park’s Motor Group. This will help you answer questions confidently and show your enthusiasm for the position.

✨Show Off Your Communication Skills

As a Service Advisor, communication is key. Practice articulating your thoughts clearly and politely. You might even want to role-play common customer scenarios with a friend to get comfortable with handling inquiries and providing excellent service.

✨Be Detail-Oriented

Since the job involves processing invoices and maintaining databases, demonstrate your attention to detail during the interview. Bring examples of how you've successfully managed paperwork or data in previous roles, and be ready to discuss your methods.

✨Express Your Willingness to Learn

The company values personal development, so be prepared to talk about your desire to grow within the role. Share any relevant experiences where you’ve taken the initiative to learn new skills or adapt to changes, showing that you're eager to contribute to the team.

Service Advisor in Aberdeen
Park's Motor Group
Location: Aberdeen

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