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- Tasks: Provide hands-on IT support and manage hardware lifecycle for a seamless office experience.
- Company: Join a dynamic team at YourParkingSpace, enhancing workplace technology.
- Benefits: Competitive salary, growth opportunities, and a vibrant work environment.
- Other info: Be part of a collaborative team focused on continuous improvement.
- Why this job: Make a real impact on employee experience and drive tech integration projects.
- Qualifications: Experience in onsite IT support and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
This role is for an Onsite IT Technician within the Workplace Experience squad, reporting to the Workplace Experience team. The purpose of this role is to be the face of IT for our YPS (YourParkingSpace)/Arrive office, delivering a seamless and productive work environment. This is a unique, hands-on role where you will act as a critical liaison between local office staff and Group IT, driving key integration projects to align the office with global standards. You will have a significant impact on the daily operations and employee experience, with key stakeholders including all local employees, Facilities, HR, and the wider Group IT team.
How to make an impact
- Provide high-touch, in-person IT support for all employees in the YPS office, acting as the primary point of contact for all technical needs.
- Manage the end-to-end hardware lifecycle, including procurement, configuration, deployment, and decommissioning, while maintaining a precise Configuration Management Database (CMDB).
- Own the office's technical environment, ensuring all AV, meeting room equipment, and printers are consistently "meeting-ready" and fully operational.
- Execute on critical integration projects, migrating local end-user devices, identity management, and office infrastructure to align with global Group IT standards.
- Serve as the technical subject matter expert for YPS-specific systems and processes throughout the transition period, ensuring business continuity.
- Uphold and enforce security standards for all devices and platforms within the office.
- Identify opportunities to streamline processes through automation and contribute to the continuous improvement of our IT services.
About you
You are a service-oriented IT professional who thrives in a hands-on, dynamic environment. You view the workplace as a product and are driven to optimize and improve the employee experience. You are an excellent communicator, capable of navigating change and acting as a bridge between different teams during a period of integration. You are proactive, accountable, and possess a strong sense of ownership, taking pride in the stability and performance of the technology environment you manage.
Your background
- Proven experience in an onsite IT support role with a focus on hardware lifecycle management.
- Strong knowledge of asset management best practices and experience with CMDB tools.
- Expertise in troubleshooting and maintaining meeting room AV technology.
- Demonstrated ability to work in a transitional or integration-focused environment.
- Excellent communication and stakeholder management skills.
This role is based in the YPS Office in London (onsite).
Onsite IT Technician employer: Parkopedia
Contact Detail:
Parkopedia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite IT Technician
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media, website, and any recent news. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your technical skills and be ready to demonstrate them. For an Onsite IT Technician role, you might get asked to troubleshoot a common issue on the spot. Brush up on your hardware lifecycle management and AV tech knowledge!
✨Tip Number 3
Network with current employees if you can. Reach out on LinkedIn or attend industry events. Having an insider's perspective can give you valuable insights and even a potential referral, which can really boost your chances.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and serious about wanting to join the team.
We think you need these skills to ace Onsite IT Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Onsite IT Technician role. Highlight your hands-on IT support experience and any relevant projects you've worked on that align with the job description. We want to see how you can make an impact in our dynamic environment!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for IT and how you can enhance the employee experience at YPS. Be sure to mention your communication skills and ability to work with different teams, as these are key for us.
Showcase Your Technical Skills: In your application, don’t forget to highlight your technical expertise, especially in hardware lifecycle management and AV technology. We’re looking for someone who can hit the ground running, so let us know what tools and systems you’re familiar with!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of it. Plus, you’ll get to see more about our culture and values while you’re there!
How to prepare for a job interview at Parkopedia
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around hardware lifecycle management and AV technology. Be ready to discuss specific tools and processes you've used in previous roles, as this will show your expertise and confidence.
✨Showcase Your Communication Skills
Since this role involves liaising with various teams, practice articulating how you've effectively communicated in past experiences. Think of examples where you’ve navigated change or resolved conflicts, as these will highlight your ability to bridge gaps between teams.
✨Demonstrate Your Problem-Solving Ability
Prepare to share specific instances where you've identified issues and implemented solutions, particularly in a fast-paced environment. This could involve streamlining processes or improving IT services, which aligns perfectly with the role's focus on continuous improvement.
✨Understand the Company Culture
Research YPS and their workplace values. Being able to articulate how your personal values align with theirs can set you apart. Show that you’re not just looking for a job, but that you genuinely want to contribute to enhancing the employee experience in their office.